What are the responsibilities and job description for the Entry Level Customer Service Assistant position at Ice Speak Social?
At Ice Speak Social, we specialize in providing bespoke call center solutions that cater to the unique needs of our clients. Our mission is to deliver exceptional service while maintaining a fun and engaging work environment. We pride ourselves on our customer-centric approach, innovative solutions, and collaborative culture.
Job Summary
We are seeking a motivated and enthusiastic Entry Level Customer Service Assistant to join our dynamic team. The Entry Level Customer Service Assistant will support in-person customer interactions at events and outreach activities, assisting customers with questions and ensuring they have a positive experience.
Duties
- Greet and assist customers during live events and in-office visits
- Provide clear and accurate information about client products and services
- Answer customer questions and assist in resolving concerns in a professional manner
- Support event setup, takedown, and maintaining organized displays
- Track customer interactions and gather feedback for reporting
Requirements
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Positive, outgoing, and customer-focused attitude
- Dependable, punctual, and detail-oriented
- Ability to multitask and work in a fast-paced environment
Join us as we strive to deliver exceptional customer experiences while fostering your professional growth!
Job Type: Full-time
Pay: $18.53 - $28.63 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
Work Location: In person
Salary : $19 - $29
