Vice President of IT Infrastructure

The Vice President of Information Technology will lead teams in the planning, development, delivery and evaluation of reliable and supportive infrastructure and applications designed to meet both the organizational needs of today and planned growth of tomorrow. Responsible for operation and maintenance of computer networks, workstations, compute and storage, and other systems of the Credit Union.

Duties and Responsibilities:

• Responsible for planning, organization, and operation of Credit Union data centers, including Microsoft Azure disaster recovery environment.
• Directs and prioritizes the workload of Infrastructure (Workstations, Networks, and Server) and IT Infrastructure personnel.
• Ensure all systems are secured and patched according to Credit Union policies.
• Ensure all systems are properly backed up for full redundancy for business continuity and/or disaster recovery.
• Performs salary administration and conducts interviews and makes recommendations for new hires, consultants and/or replacement personnel.
• Directs the development and effective delivery of desktop, server, storage, networks, communications, monitoring, and disaster recovery systems.
• Drive continuous improvement in operational efficiency, monitoring, and proactive maintenance. 
• Define key performance indicators (KPIs) and hold teams accountable for results.
• Ensure adherence to relevant standards (e.g. ISCO 27001, NIST, PCI-DSS, SOC 2).
• Partner with Information Security to ensure infrastructure security, resilience, and regulatory compliance. 
• Contributes strategically and tactically to the departmental goals and initiatives.
• Creates roadmaps for the development of new and existing systems/technologies to accommodate the expanding operations of the Credit Union.
• Evaluate and adopt emerging technologies that enhance scalability, resilience, and cost efficiency.
• Collaborate with Enterprise Architects to lead efforts for infrastructure, bridging on-premises, hybrid, and cloud systems. Collaborate with application and data architecture teams to ensure end-to-end system integrity.
• Ensures the consistency and maintainability of existing applications by creating, maintaining, and enforcing standards/procedures for implementing technical solutions.
• Provides procedures, policies, and technical training to support the Credit Union.
• Manages and evaluate technology vendor contracts and vendor relationships.
• Controls budget and report on expenditure.
• Ability to manage projects, multi-task and prioritize tasks assigned to Infrastructure team.
• Other duties as assigned.

Qualifications:

Bachelor’s Degree in computer science or computer information systems. Preferred Master’s Degree.  Experience with Microsoft Azure and M365 required. Additional current technical certifications are preferred.10 Years of technology experience and 5 years of IT management is required.

Technologies: database administration, Windows / Linux Servers, Cisco routers and telecommunication technology, Microsoft Azure. Ability to work with other department supervisors. Capable of always maintaining the confidentiality of Credit Union and member records.

Performance Standard:

Understand and direct systems, and direct implementation of resolutions to system problems. Make recommendations to meet the goals and objectives of the Credit Union functions, procedures, and policies. A demonstrated cooperative and positive attitude toward other Credit Union team members. Dedicated to serving our internal members and holding team accountable for the Credit Union’s service standard. Professional in appearance, attendance, quality, and quantity of work performed. Must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by Idaho Central Credit Union.

Physical Requirements:

• Perform tasks requiring manual dexterity (processing paperwork, filing, stapling, sorting, collating, typing, counting cash, etc.).
• Sit for extended periods of time.
• Lift 20-40 pounds of applicable supplies including but not limited to copy paper, cash drawers, marketing material, etc.
• Repetitive motion using wrists, hands, and fingers.
• Reach keyboards.
• Ability to operate basic office machines (calculator, computer, telephone, copy machine, fax machine, etc.).

The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent in the job.

Must be eligible for membership at ICCU to obtain employment.

ICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law.