What are the responsibilities and job description for the Payment Poster position at ICBD?
Payment Poster – Exact Billing Solutions (EBS)
Lauderdale Lakes, FL
Salary: $26.00 - $29.00 per hour
Who We Are
Exact Billing Solutions is a unique team of revenue cycle management professionals specializing in the substance use disorder, mental health, and autism care fields of healthcare services. We have extensive industry knowledge, a deep understanding of the specific challenges of these markets, and a reputation for innovation. With our proprietary billing process, EBS is the oil that brings life to the engines of its partner healthcare companies.
EBS is poised for exponential growth, and we are building out our teams to support the expansion of global operations.
Part of the ICBD family office portfolio, Exact Billing Solutions combines entrepreneurial speed with the financial discipline of a self-funded, founder-led organization. Our growth reflects a proven ability to solve complex healthcare challenges with operational precision, scalable systems, and client-first innovation.
Our Origin Story
Exact Billing Solutions was launched to address one of healthcare’s most persistent challenges: the burden of billing and insurance administration on providers. With firsthand knowledge of how inefficiencies in revenue cycle management drain resources from patient care, our founder built a company dedicated to removing obstacles, accelerating cash flow, and delivering peace of mind to clients across specialties.
Recognition & Awards
Exact Billing Solutions contributes heavily to the success of the broader ICBD family office ecosystem and benefits from the recognition awarded to other portfolio companies, including:
- Inc. 5000, 2024 – Top 5 Fastest-Growing Private Companies in America (ABA Centers of America)
- EY Entrepreneur Of The Year® U.S. Overall
- Florida Trend Magazine – 500 Most Influential Business Leaders
About the Role
Our Payment Poster will ensure accurate and timely posting of payments received from various sources, including insurance providers, clients, and other third-party payors. The ideal candidate will have a strong understanding of billing processes in the behavioral health (and preferably ABA) field, possess excellent attention to detail, and demonstrate proficiency in managing financial transactions.
The principal functions of the position identified shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Key Responsibilities
The following are duties and responsibilities that the Payment Poster:
1. Refund Processing: o Review and analyze accounts to identify overpayments, billing errors, or any discrepancies warranting a refund.
- Coordinate with billing staff to validate the reasons for refunds and ensure accurate documentation.
2. Verification of Refund Requests: o Confirm the legitimacy of refund requests through examination of supporting documentation.
- Communicate with internal departments and external entities to gather additional information as needed.
3. Communication:
- Communicate with clients, insurance providers, and internal stakeholders to gather additional information and resolve any discrepancies in refund requests. o Provide timely and clear communication regarding the status of refund requests.
4. Documentation:
- Maintain detailed and organized records of all refund transactions, including supporting documentation. Prepare and submit necessary documentation for approval and audit purposes.
5. Compliance:
- Ensure compliance with industry regulations, billing standards, and company policies related to refund processing.
- Stay informed about changes in reimbursement policies and industry best practices.
Qualifications
The Payment Poster requires a minimum of
- Associate's degree (preferred)
- Behavioral health out-of-network billing: 3 years of experience
- Knowledge and experience with CollaborateMD and billing software programs
- Experience with ABA therapy preferred
- Willingness to submit to drug and background screenings Expertise Needed
- Knowledge and understanding of EOBs
- Ensuring that all posting is accurate and posted in a timely manner before end-of-month close
- Identifying denied and underpaid claims
- Closing and balancing all companies in a timely manner each week
- Researching and analyzing data
- Ability to work independently with minimal supervision
- Excellent communication and interpersonal skills to collaborate effectively with stakeholders
Outstanding Benefits
- 21 paid days off (15 PTO days, increasing with tenure, plus 6 holidays)
- Flexible Spending Account (FSA) and Health Savings Account (HSA) options
- Medical, dental, vision, long-term disability, and life insurance
- Generous 401(k) with up to 6% employer match
About Exact Billing Solutions
Exact Billing Solutions is committed to building a culture of professionalism, accountability, and operational excellence. We believe billing is more than a back-office function—it’s a vital part of delivering quality healthcare. By hiring individuals with the right blend of expertise, integrity, and client focus, we empower providers to thrive while making the business of healthcare more efficient and sustainable.
Join our mission and help transform healthcare billing with precision and purpose!
Exact Billing Solutions participates in the U.S. Department of Homeland Security E-Verify program.
Salary : $26 - $29