What are the responsibilities and job description for the Behavioral Health Technician - GateHouse Treatment position at ICBD?
GateHouse Treatment is part of a nationally recognized group of drug and alcohol addiction treatment centers with facilities in Nashua, New Hampshire. We offer a full range of inpatient and outpatient treatment methods, with customized recovery plans that combine cutting-edge and traditional, evidence-based treatment — because we treat the whole client, not just the disease.
At GateHouse Treatment, culture isn’t a slogan; it is the foundation of how we deliver care. Our professionals bring unparalleled dedication and compassion, operating as one team unified by a shared purpose: leading men and women out of the horrors of addiction and into lasting recovery.
We meet clients where they are—physically and emotionally—and we build individualized treatment plans that prioritize understanding over judgment, lasting change over quick fixes, and dignity over stigma.
Every decision is guided by our commitment to excellence, integrity, and the belief that recovery begins with compassionate, second-to-none care.
Recognition & Awards (Do Not Edit)
GateHouse Treatment benefits from the recognition awarded to the broader ICBD corporate ecosystem, including:
- Inc. 5000 – 25th Fastest-Growing Private Company in America (2025).
- Financial Times – #5 on “The Americas’ Fastest Growing Companies.”
- EY Entrepreneur Of The Year® U.S. Overall.
- South Florida Business Journal’s Top 100 Companies.
- Florida Trend Magazine’s 500 Most Influential Business Leaders.
- Inc. Best in Business, Health Services.
Position Summary
We are seeking a Behavioral Health Technician (BHT) to support clients in our residential housing program during second shift hours [3p-11p]. The BHT plays a critical role in maintaining a safe, structured, and recovery-oriented environment by monitoring residents, supporting daily routines, and reinforcing program expectations.
This position is ideal for someone who is dependable, compassionate, and interested in working directly with individuals in recovery.
Essential Duties & Responsibilities
- Monitor and support residents in the housing environment to ensure safety, structure, and compliance with program rules
- Conduct regular checks and observations; document behaviors, incidents, and shift notes accurately
- Support residents with daily routines, community expectations, and recovery-focused activities
- De-escalate situations appropriately and follow crisis intervention and safety protocols
- Communicate effectively with clinical, housing, and operations staff during shift handoffs
- Assist with admissions, discharges, and transitions as needed
- Maintain confidentiality and adhere to all HIPAA and organizational policies
- High school diploma or equivalent required
- Valid driver's license
- Experience in behavioral health, substance use treatment, residential care, or human services preferred
- Ability to maintain professional boundaries and a calm presence in a fast-paced environment
- Strong observation, documentation, and communication skills
- CPR/First Aid certification (or willingness to obtain upon hire)
Benefits & Perks
- Health Insurance through ICHRA (Individual Coverage Health Reimbursement Arrangement)
- Dental Insurance
- Vision Insurance
- 401(k) Retirement Plan
- Paid Time Off (PTO) and company-recognized holidays
- Employee Assistance Program (EAP) – confidential support for mental health, financial, legal, and personal matters
- Pet Insurance – optional coverage for your furry family members
- Company-Paid Life Insurance & AD&D (Accidental Death & Dismemberment)
- Training and Professional Development opportunities
- Supportive, mission-driven work environment focused on recovery and client care
GateHouse Treatment is an Equal Opportunity Employer and is committed to building an inclusive workplace free from discrimination. We make employment decisions based on qualifications, merit, and business needs, and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.
GateHouse Treatment participates in the U.S. Department of Homeland Security E-Verify program.
We are committed to providing reasonable accommodation for qualified individuals with disabilities throughout the hiring process and employment. If you require assistance or accommodation, please let us know.
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