Director of Operations

ABA Centers of America

ABA Centers of America provides year-round therapeutic intervention for children, adolescents, and adults with autism spectrum disorder using the science of applied behavior analysis (ABA). These therapeutic services are provided in the home and community settings as well as in centers managed by ABA Centers of America.

Who We Are

We are a vertically integrated behavioral healthcare organization with clinics across multiples states and dozens of providers. Though we have many large behavioral healthcare clinics, we are relatively new to the Autism space. We have an aggressive growth strategy that incorporates 50 new clinic openings in the next 3-5 years. This is an opportunity for the right ambitious candidate to get in on the ground floor and help build out a company that will help tens of thousands of clients in medical practices across the United States. By leveraging our current behavioral healthcare infrastructure along with our dedicated team, ABA Centers of America will be a leading provider of best-in-class ABA therapy to Persons with Autism all over the United States.

POSITION PURPOSE:

The Director of Operations is responsible for overseeing that the daily activities run smoothly. The Director of Operations plans, monitors, and corrects the processes which allow the company to run efficiently.

JOB RESPONSIBILITIES:

• Provide day-to-day leadership and management to the organization that mirrors the adopted mission and core values of the company. Bottom line: Build a sustainable company.
• Collaborate with leadership on the development, communication and implementation of effective growth strategies and processes.
• Motivate and lead a high-performance operations team.
• Act as lead "client-care officer" through direct contact with every client and stakeholder.
• Responsible for ensuring proper training to subordinates.
• Ensures adherence to the timely documentation process.
• Work with leadership to ensure compliance with accrediting and licensing bodies.
• Work alongside management to ensure company finances are in order, including approval of all department expenses. This includes ensuring that all departments remain within their allocated quarterly and annual budget.
• Oversee and manage the safety of employees and clients.
• Conduct tours of the facility, as needed.
• Stay in communication with referral sources and families.
• Collaborate with leadership on compliance and quality assurance projects.
• To be available to work on weekends, nights, and holidays. Must be available to work overtime when needed.
• Maintain weekly, monthly, and quarterly reports that will be submitted upon request.
• Complete all company trainings within 3 months of hire date. For a list, see your direct supervisor or visit the electronic onboarding portal.
• Must follow all defined company policies outlined in the Employee Handbook.
• Works with clinical team to facilitate crisis intervention.
• Collaborate with leadership and support staff to ensure adherence to medication policy and procedure.
• Responsible for mitigating missed services.

POSITION REQUIREMENTS/QUALIFICATIONS

• Knowledge of Accounting and Finance.
• Knowledge of EMR/EHR and proper documentation.
• Strong planning skills.
• Leadership Experience.
• Strong people and communication skills.
• Ability to communicate with various departments.

ABA Centers of America and its affiliate companies are an Equal Opportunity/Affirmative Action employer of minorities, females, protected veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other criteria, the consideration of which is made impermissible by applicable law.