What are the responsibilities and job description for the Sr. Software Engineer 2 - Salesforce APEX position at ICANN?
Job Summary
Join ICANN’s software engineering team to help build and expand the Naming Services Portal using Salesforce configuration and custom development. As a Software Engineer in ICANN’s contracted parties team, you will use your experience as a Salesforce Software Engineer to design and develop new features, as well as enhance existing features, infrastructure, and framework.
Key Responsibilities & Duties
- Evaluate existing code, develop plans to reduce technical debt over time, and establish technical roadmaps with system architects.
- Mentor, develop, and train junior developers.
- Maintain and optimize full lifecycle software development using standard configuration, Apex, Lightning, VisualForce, APIs, and Force.com applications.
- Coordinate and collaborate with other developers and team members to obtain requirements, develop solution designs, and manage QA, UAT, and post go-live activities.
- Establish best practices and standards for well-designed, testable, and efficient code with high quality.
- Participate in reviewing and debugging existing source code and resolve support requests for existing environments.
Required Knowledge, Skills, and Abilities (KSAs)
- Current Salesforce Developer Certification.
- Experience with data management preferred (SQL, XML, JSON, Hibernate).
- Web services experience preferred (REST, SOAP).
- Experience using Salesforce DX, DevOps, and other advanced Salesforce developer techniques.
- Experience using Apex Enterprise Framework.
- Familiarity with integration applications such as MuleSoft preferred.
- Understanding of object-oriented concepts, abstraction/inheritance, and experience with object-oriented languages.
- Experience with HTML, CSS, and JavaScript outside of Salesforce is a plus.
- Self-starter, self-motivated, able to work independently, prioritize effectively, and perform multiple tasks under minimal supervision.
- Excellent communication skills and ability to collaborate with both technical and non-technical co-workers.
- Experience in a SaaS technology environment.
- Experience working in Service Cloud, Service Console, and Experience Cloud (Communities).
- Experience with CI/CD pipelines using Metadata APIs and Jenkins.
- Experience in Agile development methodology.
Education and Experience Requirements
- Bachelor’s degree in Computer Science or equivalent.
- 5 years of Salesforce development experience with extensive knowledge of Service Cloud, Apex, Lightning, Flows, VisualForce, etc.
- Experience writing clean code using patterns like Selector Layer, Domain Layer, and Unit of Work through libraries like fflib.
- Extensive experience with standard Force.com tools and applications, including Visual Studio Code, SFDX CLI, Dataloader, Workbench.io, Ant, etc.
- 4 years of designing and developing enterprise-level applications in similar long-term roles.
- Fluency in written and spoken English is required.
- ICANN is a global organization that values diversity; preference will be given to candidates with demonstrated skills in additional languages besides English.
Working Conditions & Physical Requirements
- International travel may be required to support ICANN-related meetings, approximately three times per year, with trips lasting 7–10 days and likely occurring on different continents.
- Willingness and ability to travel domestically and internationally as needed.
- Willingness and ability to travel domestically and internationally up to 10% of the time, or as needed.
- Ability to travel globally without restrictions, frequently with limited notice, is required.
- Comfort working in an international environment that may require availability outside normal business hours, seven days per week.
Work Environment
- Work is performed in a normal office environment with limited privacy and some exposure to background noise.
Physical Requirements
- Frequently required to stand and walk.
- Regularly required to sit.
- Frequently required to talk, hear, and use hands and arms to reach, handle, or feel.
- Specific vision abilities required include close vision, color vision, and the ability to adjust focus.
- May occasionally lift and/or move up to 25 pounds.
Targeted Base Salary Low:
$100,000.00 20% Bonus Benefits
Targeted Base Salary High:
$140,000.00 20% Bonus Benefits
Note: The salary range provided here is a general estimation for the position at the time of posting based on the primary location. Salary ranges vary based upon geographic regions and countries. Final compensation packages take into consideration of a variety of factors including but not limited to a candidate’s location, work experience, knowledge, skills and other compensable factors.
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