Demo

Inside Sales and Service Representative

iCall Services, Inc.
Spring Valley, IL Remote Full Time
POSTED ON 4/12/2026
AVAILABLE BEFORE 6/12/2026

Job Description:

This position is a Concierge "white glove" Sales Representative position that works to build rapport with our client and their exhibitors. The position entails high touch customer service skills with the ability to close sales opportunities.

This is not cold calling, but rather calling the current customer base to ensure their needs are being met and using up-selling and cross-selling techniques to help ensure they have everything they need. This position requires strong professional communication skills in both written and verbal context. The position also requires great attention to detail as you will be dealing with many different clients that have various needs and expectations. If you are highly organized, have attention to detail, and are great at building rapport with others, this is the position for you!

Generous commission payout.

Hourly base of $15.00 per hour plus commission opportunities. Currently we have staff earning over $25.00 per hour in total compensation.

Number of positions needed: 1

Start Date - ASAP - This is an in office position and the facility is located in Spring, Valley, IL. Our office will be moving to Peru in the next couple of months.

Paid Training - Training is only a couple of days.

Days - Monday - Friday (weekends & major Holidays off)

Shifts Available - 8:00am-5:00pm CST

Schedule - Full Time - 40 hours/week (typically 30 hours/week in December as it is our slow time).

Experience -

· Outbound Calling (required) / Email typing and grammar a must and computer skills needed

· Customer Service (required)

Qualifications -

· Ability to work independently under the direction of Center Manager

· Self-motivated

. Competitive spirit, driven to exceed expectatations

· Organized, detail-oriented, and self-reliant

· Strong problem-solving abilities

· Positive, professional attitude

· Excellent verbal and written communication skills

· Ability to work well with others (in a team or outside of our organization)

· Persistent and determined

· Flexible to change

· Familiarity with Gmail & Google Docs, and Microsoft Excel

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Application Question(s):

  • Do you have at least 2 years of sales experience?

Experience:

  • customer service : 2 years (Required)

Work Location: In person

Salary : $15 - $25

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