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Vice President Human Resources

IC Federal Credit Union
Fitchburg, MA Other
POSTED ON 4/3/2026
AVAILABLE BEFORE 5/2/2026

DESCRIPTIVE SUMMARY

The VP of Human Resources is a strategic and operational leader responsible for human resources at the credit union. This role oversees and leads core HR disciplines including talent acquisition, talent management and development, employee relations, benefits and compensation, and HR operations and analytics. The VP works closely with senior leadership to ensure HR initiatives align with organizational goals and foster a caring, high-performing, and engaged team.

ESSENTIAL JOB FUNCTIONS

  1. Deliver and develop HR strategies that support the Credit Union's growth and culture
  2. Work closely with senior leadership on workforce planning, organizational design and effectiveness, and talent development.
  3. Lead and execute talent acquisition strategies, including workforce planning, recruiting processes, vendor partnerships, and onboarding practices to meet organizational talent needs.
  4. Lead talent management function to oversee career pathing, succession planning, and long-term leadership development.
  5. Partner with leaders to develop training programs that meet current business needs and anticipate future needs.
  6. Oversee employee relations activities, including performance management, conflict resolution, and employee engagement activities.
  7. Ensure alignment of talent strategies with the credit union's long-term business goals.
  8. Ensure a comprehensive and competitive compensation and benefits practice aligned with market benchmarks that drive performance and support retention.
  9. Oversee governance, compliance, and efficiency in payroll and benefits administration.
  10. Oversee HRIS systems, ensuring data integrity and compliance.
  11. Use analytics and reporting to identify trends and inform data-driven decision across the Credit Union.
  12. Serves as the Plan Administration for IC Federal Credit Union 401(k) and Profit Sharing Plan and a member of ICFCU  401(k) and Profit Sharing Committee.   
  13. Prepare annual salary and operating budgets for HR and Training departments.
  14. Guides management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines.
  15. Ensures all human resource programs comply with State and Federal regulations.
  16. Represents Human Resources as a leader for the Credit Union’s BCP Plan. Attends meetings and trains HR staff annually.
  17. Attend pertinent HR meetings, Seminar and Training as needed.
  18. Maintains highest level of confidentiality due to exposure to highly sensitive and confidential matters.  
  19. Responsible for the role of the Safe Act Officer.
  20. Assumes additional responsibilities as requested.

 

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.

JOB COMPETENCIES

  1. Leadership – Provides strong leadership, sets a good example, skilled decision maker, motivator, and encourager.
  2. Teamwork – Accountable to team, works to meet established deliverables, appreciates view of team members, and respectful.
  3. Job Knowledge - The level of knowledge, skills, and education required to perform job duties, and their application to job functions. Commitment to expanding knowledge, skills, and/or education.
  4. Effective Communication: Ability to maintain constant communication clearly and effectively at all levels. This encompasses both written and verbal communication through all methods.
  5. Service: The degree to which service is demonstrated in the day-to-day business environment. The level of support for co-workers as well as outside members, clients, etc.

EDUCATION/EXPERIENCE REQUIREMENTS (Education, Work Experience, Industry Knowledge)

  • Bachelor’s degree in human resources management, business administration or related field; or combination of HR certification, advanced training, or specialized coursework and relevant professional experience.
  • 10 plus years of broad, progressive responsibility in a professional HR role with at least two (3-5) years in a management or supervisory role.
  • Strong organizational, team member service, problem solving, and communication skills. Exceptional interpersonal skills and ethical mindset.
  • Demonstrated ability to successfully develop, motivate and lead high performing teams through periods of growth and change.
  • Basic computer and technology skills. Must be adept in use of Excel, Word, PowerPoint and HR/HRIS applications.
  • Extensive knowledge of HR policies and systems.
  • PHR or SHRM-CP certification required (or ability to obtain within 1 year).

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Physical requirements include, but are not limited to, prolonged sitting, repetitive hand motions, extensive telephone use, frequent standing and walking, occasional driving, occasional bending and twisting at the wrist, occasional reaching above shoulder, and occasional pushing/pulling, lifting up to 25 pounds.

REQUIRED COMPLIANCE TRAINING

Satisfactorily completes all required compliance training and complies with all regulations, which apply within the scope of the position, including but not limited to the Bank Secrecy Act (BSA) and all regulations that fall within the BSA.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Monday - Friday, 8:00am-5:00pm

Salary : $104,000 - $135,000

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