What are the responsibilities and job description for the Dispatcher position at IBV LLC?
Company Description
IBV LLC is an asset-based transportation company specializing in intermodal container drayage and LTL freight services. Operating in key U.S. markets such as Norfolk, Philadelphia, Charleston, Savannah, and Houston, IBV provides reliable and scalable solutions for port and rail operations. The company ensures consistent, high-performance service by maintaining direct control over its capacity and operations. IBV is dedicated to delivering time-sensitive, safe, and compliant transportation while fostering long-term partnerships through operational excellence.
Role Description
We are seeking a dedicated and detail-oriented Dispatcher to join our team in Portsmouth, VA. This is a full-time, on-site role. The Dispatcher will be responsible for coordinating the efficient movement of freight, assigning drivers, monitoring deliveries, ensuring on-time performance, and maintaining accurate records. This role involves frequent communication with drivers, customers, and internal operations to ensure seamless execution of daily transportation activities.
Qualifications
- Proficiency in logistics coordination, route planning, and resource allocation
- Strong communication, problem-solving, and organizational skills
- Ability to utilize dispatch software and other related tools effectively
- Knowledge of compliance with transportation regulations and safety standards
- Experience in customer service and maintaining positive client relationships
- Capability to multitask in a fast-paced environment and adapt to changing priorities
- Previous experience in dispatch, logistics, or transportation roles is an advantage
- High school diploma or equivalent; additional qualifications in logistics or related fields are preferred