Program Manager, Supplier Data & Integration

IBT Industrial Solutions is searching for engaging professionals passionate about delivering high-caliber service to our customers. We offer a rich culture fueled by highly-experienced, technically savvy individuals at the top of their field. As an employer, we recognize and reward our team with a comprehensive benefits program, flexibility through generous time off policies, and career growth opportunities.

POSITION SUMMARY:

The Program Manager, Supplier Data & Integration leads the team and workflows responsible for supplier data, pricing, item setup, and supplier integrations across the ERP, eCommerce, and internal systems. This hands-on role owns operational execution, data governance, process improvement, and cross-functional coordination to improve data quality, reduce manual work, and support scalable supplier integration processes.

This is a remote position that requires occasional travel to our Corporate Headquarters in Merriam, KS for in-person collaboration, training, and special projects. 

KEY RESPONSIBILITIES: 

Supplier Data & Pricing Operations

• Manage supplier onboarding into standardized data, pricing, purchase order, and content workflows.

• Communicate supplier data standards and ensure compliance.

• Own the scheduling, validation, and accuracy of supplier price file updates.

• Partner with Procurement to align pricing updates with sourcing strategies and timelines.

• Work with the Supplier Integration Engineer on data ingestion, mapping, testing, and exception resolution across the supplier data lifecycle.

• Coordinate testing and onboarding of order-related data feeds.

• Monitor data accuracy and escalate recurring issues impacting Procurement, Operations, or customer experience.

Product Data Governance & Item Operations

• Own product data standards, including attributes, taxonomy, validation rules, and documentation.

• Oversee item creation and item maintenance workflows to ensure accuracy, consistency, and timeliness.

• Ensure product data is aligned across suppliers, ERP, and eCommerce platforms.

• Maintain SOPs and data governance guidelines.

Program & Process Management

• Own end-to-end supplier data workflows from intake through system availability.

• Identify opportunities to improve data quality, streamline processes, and reduce manual work.

• Track and report KPIs such as onboarding cycle time, pricing accuracy, data completeness, and workflow performance.

• Coordinate priorities across Procurement, eCommerce, Marketing, and IT.

Team Leadership & Collaboration

• Manage and support a small specialized team, including the Supplier Integration Engineer, Item Creation Specialist, and eCommerce Content Manager.

• Set clear priorities, expectations, and accountability aligned with business needs.

• Provide coaching, feedback, and development support.

• Partner with Procurement leadership, eCommerce and Marketing, and IT on system configuration, automation, and integration support.

• Communicate risks, dependencies, progress, and decisions clearly to stakeholders.

QUALIFICATIONS:

Preferred Experience

• 3–5 years of experience in supplier operations, product data management, supply chain operations, business analysis, or a related field.

• Experience working with large, structured product data, including attributes, taxonomy, pricing files, and validation rules.

• Strong understanding of ERP systems, PIM tools, automated data ingestion, or supplier integration processes including configuration and more technical functionality.

• Strong process documentation, workflow improvement, and cross-functional project management skills.

• Ability to manage multiple priorities in a complex, fast-moving environment.

• Experience working with technical teams using SQL, XML, JSON, EDI, APIs, or similar data formats.

• Familiarity with eCommerce content, product enrichment, or SEO-supporting data.

Behavioral Competencies 

• Highly organized and process-driven.

• Strong ownership mindset with a bias toward execution.

• Clear, practical communicator.

• Comfortable operating in evolving or imperfect systems.

• Collaborative, diplomatic, and solutions-oriented.

• Committed to continuous improvement.

POSITION TYPE/EXPECTED WORK HOURS:
This is a full-time position with a typical work schedule of Monday through Friday, 8:00 a.m. to 5:00 p.m., however hours may vary based on business needs. This is a remote position that requires occasional travel to our Corporate Headquarters in Merriam, KS for in-person collaboration, training, or special projects. There may be times where there is an expectation to work extended hours as dictated by business needs.

BENEFITS:

Competitive compensation with comprehensive benefits, including medical, dental, vision, prescription, paid vacation & holidays, wellness, 401(k), education reimbursement, and much more. 

WORK AUTHORIZATION:
The candidate must be authorized to work in the United States.