What are the responsibilities and job description for the Manager, Residential Sales position at IBT Connect?
ABOUT US
IBT Connect is a dynamic and innovative Internet Service Provider specializing in providing internet services to Multi-Dwelling Units (MDUs) and deploying fiber-to-the-home broadband internet services through government-subsidized programs. With an impressive portfolio of projects backed by significant grants, we are at the forefront of digital infrastructure development.
JOB OVERVIEW
IBT Connect is seeking a highly motivated, results-driven Manager of Residential Sales to lead the launch and growth of its fiber broadband network throughout DeSoto and Highlands Counties.
This is a player-coach leadership role responsible for developing and executing the market sales strategy, personally closing key opportunities, and recruiting, building, and leading a high-performing sales organization. Success will be measured by subscriber growth, market penetration, revenue generation, and the development of a scalable sales engine, including achieving the company’s goal of 2,500 paying subscribers.
RESPONSIBILITIES
Sales Leadership & Business Development
- Own and deliver subscriber growth goals.
- Develop and execute market launch and go-to-market sales strategies.
- Personally pursue and close residential, commercial, and strategic sales opportunities.
- Build, hire, train, and lead a sales team.
- Establish sales processes, CRM discipline, forecasting, and performance accountability.
- Develop relationships with HOAs, developers, property managers, businesses, and community organizations.
Marketing & Customer Acquisition
- Direct local marketing efforts that support subscriber acquisition.
- Coordinate campaigns, promotions, events, and external marketing resources.
- Measure marketing effectiveness through leads, conversions, and subscriber growth.
Community & Strategic Partnerships
- Serve as IBT’s primary market ambassador.
- Build relationships with local governments, chambers, economic development groups, and community leaders.
- Create partnerships that accelerate market adoption.
Customer Experience & Market Intelligence
- Gather customer and competitive insights.
- Partner with operations and customer service to ensure a positive customer experience and long-term retention.
QUALIFICATIONS
Required
- 7 years of sales, business development, telecommunications, broadband, or related experience.
- Proven record of achieving aggressive revenue and growth targets.
- Experience building, managing, and coaching sales teams.
- Strong CRM, communication, negotiation, and presentation skills.
- Ability to work independently in a fast-growth environment.
Preferred
- Direct ISP, fiber broadband, cable, wireless, or telecommunications experience.
- Experience launching new markets or growing subscriber bases.
- Knowledge of DeSoto, Highlands, and surrounding communities.
SUCCESS METRICS
- Achievement of subscriber growth targets.
- Residential and business customer acquisition.
- Market penetration and take rate.
- Revenue growth.
- Sales team development and performance.
- Quality of customer acquisition and retention.
Job Type: Full-time
Pay: $90,000.00 - $125,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $90,000 - $125,000