Software Application Developer

PURPOSE   

Design, develop, and support custom output modules and callout integrations for ibml Capture Suite (iCS), enabling clients to extend the platform with tailored workflows, system connectors, and specialized business logic. Work directly with domestic, international, and internal stakeholders to deliver high‑quality, fully integrated document‑capture solutions.

ROLE AND RESPONSIBILITIES

• Design and develop ibml software for the ibml product ecosystem, ensuring high performance, scalability, and maintainability.
• Develop and integrate APIs to support customer workflows, 3rd‑party system connectivity, automation, and custom data exchange requirements.
• Innovate in Capture and AI technologies, including applying machine learning, intelligent OCR/ICR, LLM‑based classification/extraction, and automated decisioning models to enhance document processing capabilities.
• Create efficient, reliable integrations with 3rd‑party applications, enabling clearer insights and improved business outcomes.
• Build custom client solutions for government agencies, financial institutions, and Fortune 500 organizations.
• Collaborate with Software Engineering to provide architectural and design input for new features and platform enhancements.
• Participate in the full SDLC, including requirements gathering, design, implementation, testing, deployment, and ongoing support.
• Troubleshoot and resolve complex technical issues in both existing and newly deployed environments.
• Modify existing software to meet evolving client requirements, correct defects, improve performance, or adapt to new hardware/software environments.
• Deliver projects on schedule by managing tasks effectively, proactively identifying risks, and maintaining strong communication with project stakeholders.

PREFERRED SKILLS, QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Bachelor’s degree in computer science or equivalent field, or equivalent professional experience.
• Minimum 2 years of professional programming experience.
• Strong understanding of software design principles and best practices.
• Experience with C# development.
• Exposure to relational database technologies (MSSQL preferred).
• Experience developing RESTful API integrations or similar service-based messaging models.
• Familiarity with AI driven document processing, including: 
  • LLMs for document understanding
  • Machine learning classification or extraction models
  • OCR/ICR technologies and intelligent capture workflows
• Strong analytical, communication, and customer-facing skills.
• Demonstrated ability to manage workload independently and consistently meet delivery timelines.
• Knowledge of ibml scanning platforms considered helpful
• Experience with other Capture/Imaging technologies such as Banctec, FIS, Ephesoft, Kofax, Knowledge Lake or OpenText considered helpful

ADDITIONAL NOTES

Ultimately, an outstanding candidate should demonstrate sound technical knowledge and curiosity as well as exceptional analytical, communication, and customer service skills.