Technology Lifecycle Services Renewals Intern – Entry Level Sales Program 2026

Introduction

As a TLS Intern, you will support the Technology Lifecycle Services (TLS) team in driving renewals and expansions across IBM’s client portfolio. This internship is designed to provide hands-on experience in sales strategy, client engagement, and internal collaboration within a global technology company.

Your Role And Responsibilities

You will work closely with experienced professionals to:

• Assist in account planning and stakeholder coordination for TLS renewals and expansions.
• Support the identification of opportunities for service uplift, expansion, and winback.
• Collaborate with internal IBM teams such as Brand Sales Specialists, Deal Makers, Ecosystem Sales Specialists, and Customer Success Managers.
• Learn to use IBM sales tools and CRM systems to track and manage opportunities.
• Participate in client conversations under guidance, helping to prepare materials and follow-ups.
  
  

Learning Objectives

• Gain exposure to IBM’s Technology Lifecycle Services portfolio and understand its value proposition.
• Develop foundational skills in sales execution, pipeline management, and client relationship building.
• Learn how to identify upsell and cross-sell opportunities in a technology sales environment.
• Understand IBM’s licensing terms, support offerings, and competitive differentiators.
  
  

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

• Strong communication and collaboration skills.
• Interest in technology, business, or sales.
• Willingness to learn and take initiative.
• Basic understanding of business operations and customer service principles.
• Currently enrolled in a university program (Business, Marketing, Engineering, or related fields).
  
  

Preferred Technical And Professional Experience

• Familiarity with IBM products or enterprise technology (a plus, not required).
• Analytical mindset and curiosity to explore data-driven insights.