Senior User Experience Designer

Introduction

At IBM Infrastructure & Technology, we design and operate the systems that keep the world running. From high-resiliency mainframes and hybrid cloud platforms to networking, automation, and site reliability. Our teams ensure the performance, security, and scalability that clients and industries depend on every day. Working in Infrastructure & Technology means tackling complex challenges with curiosity and collaboration. You’ll work with diverse technologies and colleagues worldwide to deliver resilient, future-ready solutions that power innovation. With continuous learning, career growth, and a supportive culture, IBM provides the opportunities to build expertise and shape the infrastructure that drives progress.

Your Role And Responsibilities

We are looking for Product Designers to join our global design organization and help build intuitive, accessible, and visually engaging experiences for storage products. In this role, you will collaborate with designers, researchers,

developers, and product managers to translate user insights into thoughtful interfaces that empower users to work smarter. You will contribute across the full design lifecycle, creating patterns, prototypes, and polished design assets that support innovative enterprise solutions.

What You’ll Do

• Transform research insights into wireframes, workflows, and development-ready prototypes.
• Create high-fidelity mockups, visual assets, icons, and design patterns that bring clarity and delight to user interfaces.
• Work closely with developers to ensure feasibility and consistency across experiences.
• Design end-to-end scenarios, flows, and interactions for complex business processes.
• Participate in design critiques, provide constructive feedback, and iterate based on input.
• Understand user and business context to ensure design decisions support product goals.
• Collaborate with research, content design, engineering, and product teams.
• Plan and facilitate virtual or in-person Design Thinking workshops.
  
  

Preferred Education

Master's Degree

Required Technical And Professional Expertise

• Demonstrated experience with human-centered design: design principles that prioritize user needs and emotions in the creation of products and services.
• Demonstrated experience with user research methods: research methods and facilitation techniques to explore user needs and uncover emotional connections with products and services.
• Proficiency with design tools such as Figma, Mural, Adobe Creative Cloud, or similar.
• Strong visual design skills, including typography, layout, and color theory.
• Experience with accessibility, responsive design, and modern design principles.
• Strong communication and collaboration skills in a dynamic environment.
• A portfolio demonstrating UI/UX thinking and visual design work.
• A background in Computer Science.
• Proficiency with AI tools.