What are the responsibilities and job description for the MBA Summer Intern – AI-First Transformation & Value Creation (NYC and Armonk) position at IBM?
Introduction
About The Team
IBM’s AI-First Transformation organization is redefining how a global enterprise operates in an agentic AI era—designing the workflows, operating models, and technology foundations that power the next generation of IBM.
We are the group responsible for architecting IBM’s enterprise-wide transformation agenda, scaling AI solutions, and reimagining how work gets done across thousands of processes. Our mandate is to help IBM become the world’s benchmark AI-first enterprise.
To date, the organization has delivered $4.5B in productivity gains, making IBM a standout performer in the MIT GenAI Divide study, where 95% of enterprises fail to move beyond pilots. IBM is the rare organization successfully scaling AI at material enterprise levels—and this team is at the center of that shift.
This internship sits inside one of IBM’s most strategic transformation engines.
The Role
As an AI-First Transformation MBA Intern, you will be a core contributor within the Enterprise Transformation & AI Value Creation organization, working alongside transformation leaders, product strategists, data and AI experts, workflow specialists, and senior stakeholders across IBM.
This Role Blends
What You’ll Gain
Your Role And Responsibilities
What You’ll Do
Master's Degree
Required Technical And Professional Expertise
Who You Are
You are a high-performing MBA candidate drawn to the intersection of AI, strategy, product, and enterprise transformation.
You May Have Experience In
About The Team
IBM’s AI-First Transformation organization is redefining how a global enterprise operates in an agentic AI era—designing the workflows, operating models, and technology foundations that power the next generation of IBM.
We are the group responsible for architecting IBM’s enterprise-wide transformation agenda, scaling AI solutions, and reimagining how work gets done across thousands of processes. Our mandate is to help IBM become the world’s benchmark AI-first enterprise.
To date, the organization has delivered $4.5B in productivity gains, making IBM a standout performer in the MIT GenAI Divide study, where 95% of enterprises fail to move beyond pilots. IBM is the rare organization successfully scaling AI at material enterprise levels—and this team is at the center of that shift.
This internship sits inside one of IBM’s most strategic transformation engines.
The Role
As an AI-First Transformation MBA Intern, you will be a core contributor within the Enterprise Transformation & AI Value Creation organization, working alongside transformation leaders, product strategists, data and AI experts, workflow specialists, and senior stakeholders across IBM.
This Role Blends
- AI-informed product thinking
- Enterprise workflow redesign
- Strategic transformation & operating model architecture
- Value creation analysis and benchmarking
- Technology roadmap & experimentation strategy
What You’ll Gain
- Direct experience helping transform one of the world’s most iconic technology companies
- Mastery of AI-native workflow design and enterprise operating model transformation
- Exposure to critical decision-making forums across IBM
- Experience experimenting with and evaluating cutting-edge AI tools and systems
- A portfolio of work tied directly to measurable enterprise value—up to $4.5B and growing
- A unique skill set at the forefront of AI-first enterprise transformation
Your Role And Responsibilities
What You’ll Do
- Reimagine Enterprise Workflows with AI
- Conduct deep workflow assessments across Finance, HR, Procurement, Operations, Sales, and other business domains
- Apply zero-based design to create AI-native workflows, not incremental fixes
- Identify opportunities for automation, GenAI, agentic systems, and intelligent orchestration
- Define future-state operating models and transformation playbooks
- Advance AI Product Strategy & Experimentation
- Evaluate prototypes, tools, and platforms being developed or tested across IBM
- Lead or support experiments that test feasibility, scalability, and workflow integration
- Support design of MVPs and contribute to readiness assessments for scale
- Shape recommendations for build, integrate, or enhance decisions
- Build Technology & Transformation Roadmaps
- Integrate business needs with data, infrastructure, and platform capabilities
- Translate cross-functional input into clear technology and AI enablement plans
- Develop multi-quarter transformation roadmaps across domains
- Engage with AI governance, risk, and prioritization mechanisms
- Quantify Value Creation (Transformation & ROI)
- Develop value hypotheses and financial models for high-impact AI deployments
- Track KPIs and build tooling for visibility into impact and adoption
- Support prioritization decisions tied to enterprise value
- Prepare executive-caliber materials for leadership forums
- Collaborate with Senior Stakeholders Across IBM
- Work closely with leaders across business units, technology groups, and transformation teams
- Create clear, insight-driven deliverables for executive reviews
- Participate in cross-functional sprints and enterprise transformation workstreams
- Help communicate transformation strategy and operating model shifts across IBM
Master's Degree
Required Technical And Professional Expertise
Who You Are
You are a high-performing MBA candidate drawn to the intersection of AI, strategy, product, and enterprise transformation.
You May Have Experience In
- Strategy, transformation, or operations
- Technology, product development, or analytics
- Finance, value creation, or operating model design
- AI, automation, or workflow modernization
- You thrive in ambiguity and design from first principles
- You communicate with structure, clarity, and executive-level precision
- You understand how systems, people, and technology interact
- You operate with high ownership, intellectual curiosity, and a bias for impact