HR Pension Benefits Program Manager

Introduction

At IBM Human Resources & Talent Transformation, we reimagine the way people work by combining AI, data, and human centred design. Our teams help close skill gaps, modernize HR models, and create engaging employee experiences at scale. Working in HR at IBM means bridging technology and people. Streamlining processes, driving agility, and enabling leaders and employees to thrive. You’ll collaborate across the business to shape the future of work. With continuous learning, career growth, and a culture built on empathy and innovation, IBM offers the opportunity to make a real impact on organizations and people worldwide.

Your Role And Responsibilities

As a Benefits Professional specializing in Offering Management, you will support benefits programs such as medical insurance, life insurance, disability insurance, and retirement plans for one or multiple countries. Your primary focus will be on managing benefit offerings and performing operational activities. Your primary responsibilities will include:

• Manage Benefit Offerings: Oversee benefits programs, including medical insurance, life insurance, disability insurance, and retirement plans, ensuring effective operation and administration.
• Document Benefits Process: Develop and maintain documentation of benefits processes to ensure compliance and facilitate communication to employees on program changes.
• Vendor Management: Manage vendors and drive business controls activities to ensure seamless delivery of benefits programs.
• Reporting and Analysis: Perform reporting and analysis to support benefits program management and optimization.
• Communication: Communicate benefits program changes and updates to employees, ensuring timely and effective notification.
  
  

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

• Benefits Program Exposure: Exposure to benefits programs, including medical insurance, life insurance, disability insurance, and retirement plans, with understanding of operational activities involved in managing these programs.
• Process Documentation Experience: Experience working with documenting processes, with ability to develop and maintain documentation of benefits processes to ensure compliance.
• Vendor Management Exposure: Exposure to vendor management, with understanding of driving business controls activities to ensure seamless delivery of benefits programs.
• Operational Analysis Skills: Ability to perform operational analysis to support benefits program management and optimization, with exposure to reporting and data analysis.
• Employee Communication Experience: Experience working with employee communication, with ability to effectively communicate benefits program changes and updates to employees.
  
  

Preferred Technical And Professional Experience

• Benefits Program Knowledge: Exposure to various benefits programs, including medical insurance, life insurance, disability insurance, and retirement plans, with understanding of operational activities involved in managing these programs.
• Process Improvement Skills: Experience working with process documentation, with ability to identify areas for improvement and optimize benefits processes to ensure compliance and efficiency.
• Vendor Management Skills: Exposure to vendor management, with understanding of driving business controls activities to ensure seamless delivery of benefits programs.