Demo

Outreach Counselor

Ibis Healthcare
Lakeland, FL Full Time
POSTED ON 11/8/2025 CLOSED ON 1/7/2026

What are the responsibilities and job description for the Outreach Counselor position at Ibis Healthcare?

PRIMARY FUNCTION

Provide clinical intervention and case management for clients who are enrolled in the Medication Assisted Treatment Center maintenance program along with incarcerated participants in treatment.

SCOPE OF WORK

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific job duties does not exclude them from the position.

  • Conduct client assessments and evaluations; develop and implement treatment plans along with transition planning for clients within MAT setting as well as Polk County Jail.
  • Provide case management services for clients.
  • Provide individual, group and family therapy, as necessary within MAT and Polk County Jail settings.
  • Prepare and maintain clinical records for all assigned clients.
  • Submit reports as required timely.
  • Participate in clinical staffing and team meetings.
  • Make referrals to appropriate resource agencies with all clients.
  • Provide feedback to resource agencies.
  • Provide crisis intervention, when needed.
  • Participate in staff development activities.
  • Ability to travel to Polk County Jail and other community sites to assist with treatment engagement and outreach services.

SUPERVISORY RESPONSIBILITIES

n None

¨ 1-5 People

¨ 6-10

¨ 11-15

¨ 16-25

¨ 26-50

¨ Over 50

STANDARDS OF PERFORMANCE

  • Maintain client rights as defined by DCF.
  • Maintain the highest standards in ethical conduct and confidentiality.
  • Maintain clinical records in accordance with Agency standards.
  • Follow all established Agency policies and procedures.
  • Model ideals of integrity, loyalty, and teamwork.
  • Sustain a positive, caring, supportive, recovery-oriented environment.
  • The ability to comply with equal employment opportunity requirements.
  • The ability to comply with a workplace of dignity and respect.
  • The ability to take direction and guidance in a respectful manner from managers and supervisors.
  • The ability to follow out code of conduct and to interact in a respectful, professional manner in a teamwork setting.

EDUCATION REQUIREMENTS

¨ High School

¨ Vocational Training

n Undergraduate Degree

¨ Masters Degree

CERTIFICATION/LICENSE REQUIREMENTS

n None

¨ CAP, CAPP or CCJAP

¨ LMHC or LCSW

¨ Other

RELATED EXPERIENCE

¨ None

n One to Two Years

¨ Two to Four Years

¨ Five or More

KNOWLEDGE, SKILLS & ABILITIES

Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals. Ability to write routine reports. Ability to speak effectively. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or schedule form. Knowledge of 12-step program, behavior modification, harm reduction, case management and addiction.

PHYSICAL REQUIREMENTS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Regularly required to sit and talk or hear. Frequently required to stand and/or walk; use hands to finger, handle or feel objects, tools or controls; and reach with hands and arms. Specific vision requirements include close vision, distance vision, peripheral vision and the ability to adjust focus.

Salary.com Estimation for Outreach Counselor in Lakeland, FL
$62,871 to $80,703
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