What are the responsibilities and job description for the Navigator- PRN (Advent Health) position at Ibis Healthcare?
POSITION SUMMARY:
This is an advanced professional position providing direct and indirect therapeutic services to identified mental health and substance use clients within a community hospital setting. The Navigator will be responsible for maintaining patient care in accordance with program guidelines and external standards (Joint Commission, Medicaid, etc.). The Navigator will provide clinical services to the following populace: children, adolescents, and adults. This position interacts with and coordinates patient care with a hospital system.
QUALIFICATIONS:
Must have a master’s degree or Florida License (LMHC, LCSW, or LMFT) or a bachelor’s degree in a Human Services related field with two or more years’ experience in psychiatric emergency screening. Bilingual (English/Spanish) is recommended. Computer knowledge should include Microsoft applications (Word, Excel, TEAMS) and Electronic Medical Records experience. May provide clinical oversight in a multidisciplinary team.
PHYSICAL DEMANDS:
Abilities in reaching, bending, talking, fingering, sitting, carrying, standing, grasping, fine hand coordination, ability to hear, ability to read and write, and the ability to remain calm under stress. Ability to reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl. Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus. Must be capable of lifting 50 pounds of weight alone. May be required to complete standing presentations involving speaking and listening to audience.
WORK ENVIRONMENT:
General office and health care setting. Most work is completed while seated using standard office equipment. Multi-tasking, fast paced, team approach requiring above average time management skills.
FUNCTIONAL RESPONSIBILITIES INCLUDE:
· Conduct thorough assessments and coordinate patient care with Gracepoint medical staff and hospital staff.
· Provide individual, family and group therapy or psychoeducational sessions with adults, children and families in a hospital setting.
· Accurate and timely documentation of clinical and administrative services in accordance with program guidelines and external standards (Joint Commission, Medicaid, etc.).
· Meets productivity requirements for the designated program through efficient workflow management.
· Maintains cooperative relationships with other internal departments and external agencies and keeps supervisor informed at all times of all relevant client, program and community issues
· Understands the basic tenants of Co-Occurring disorders and the relationship between mental health and substance abuse. Navigator will also demonstrate knowledge of the age specific needs of the clients treated in the program.
· Other duties as assigned or needed as per program requirements.
COMPLIANCE RESPONSIBILITIES INCLUDE:
· Adheres to all applicable federal, state, local, and company-maintained standards of compliance, ethics, and policies concerned with the administration and delivery of agency services.
· Meets deadlines, requirements, and expectations as established by the supervisor, agency and department. Provides oversight, auditing and reporting.
· Completes administrative functions and data entry timely and accurately.
CUSTOMER SERVICE RESPONSIBILITIES INCLUDE:
· Provides exceptional customer service in all communications and interactions with staff, public.
· Maintains confidentiality and remains calm under stress.
· Assists staff with support in all areas of functional responsibility in a courteous, supportive manner.
· Maintains and exhibits servant leadership qualities and exceeds clients’ expectations.
FISCAL RESPONSIBILITIES INCLUDE:
· Effective, efficient use of agency resources, systems, equipment and processes.
· Continuous focus on cost savings initiatives across the responsibilities and deliverables.
· Effective use of time management to avoid overtime and budgetary issues.
Job Type: Temporary
Work Location: In person
Job Type: Temporary
Pay: From $20.00 per hour
Work Location: Hybrid remote in Tampa, FL 33610
Salary : $20