What are the responsibilities and job description for the Personal Injury Coordinator position at IBI Healthcare Institute?
Join Our Team as a Personal Injury Coordinator at IBI Clinic!
Are you organized, proactive, and passionate about helping patients through their recovery journey? We are looking for a Personal Injury Coordinator to join our growing team and support our Personal Injury operations across multiple locations.
IBI Clinic is one of the fastest-growing and most innovative Ambulatory Surgery Centers, and we are looking for a dedicated team member who can help coordinate and support our Personal Injury patients and operations.
Location: Loganville, GA, Alpharetta, GA and Brookhaven, GA
Travel Required - Must be able to cover all three locations (REQUIRED)
What We’re Looking For:
- Flexibility & Travel - Must be able to travel between Loganville, Alpharetta, and Brookhaven locations, as well as visit partner offices such as chiropractors and attorneys when needed.
- Personal Injury Experience (Preferred) - Understanding of PI cases, attorney coordination, and patient case flow is a plus.
- Strong Communication Skills - Ability to communicate effectively with patients, attorneys, chiropractors, and medical providers.
- Patient-Centered Approach - Provide guidance and support to patients throughout their treatment and recovery process.
- Problem-Solving Skills - Ability to handle scheduling issues, patient concerns, and coordination challenges.
- Administrative Skills - Comfortable handling documentation, scheduling, follow-ups, and case tracking.
- Highly Organized - Ability to manage multiple cases, appointments, and partner communications.
- Bilingual Preferred (English/Spanish) - Strongly preferred but not required.
- Reliable & Professional - This role requires someone dependable who can work independently and represent the clinic professionally.
Responsibilities
- Coordinate and manage Personal Injury patient cases across all three locations.
- Serve as the on-site team member supporting PI operations.
- Accompany patients to appointments with chiropractors, attorneys, and partner offices when needed.
- Assist with in-person coordination, scheduling, and patient support.
- Act as a liaison between patients, attorneys, chiropractors, and medical providers.
- Track patient appointments, treatment progress, and case status.
- Ensure all required documentation and forms are completed and submitted properly.
- Follow up with patients to ensure compliance with appointments and treatment plans.
- Assist with general administrative and operational tasks related to PI cases.
- Help coordinate transportation, appointments, and scheduling between multiple offices.
- Provide updates to management regarding case progress and any issues that arise.
- Support front office operations when needed.
Why Join IBI Clinic?
At IBI Clinic, we are dedicated to transforming patient care through personalized service, leading-edge treatments, and a compassionate approach.
What We Offer:
- A Supportive Team Environment - Work alongside skilled surgeons, clinical leaders, and staff in a collaborative culture.
- Professional Growth - Gain hands-on experience in a fast-paced healthcare setting with opportunities for advancement.
- Fastest Growing Surgical Practice in the Southeast - Be a part of a thriving organization making a difference in patient care.
- Premium Benefits - Medical, Life, Dental, Vision Insurances, 401k, PTO, and more!
Ready to Make a Difference?
Apply today and become a key player in delivering exceptional healthcare experiences at IBI Clinic!
We’re an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
IBI Clinic does not accept unsolicited resumes from recruiters or third-party agencies. No fees will be paid for unsolicited candidates submitted directly to our hiring team.