House Manager

NOW HIRING: Residential House Manager

IBEX, Inc. | Huntsville/Madison, Alabama

Pay: $14–$15 per hour, based on experience
Schedule: Full-time, 2:00 PM–10:00 PM, five days per week
On-Call: Primary operational contact, with designated backup coverage

About the Position

IBEX, Inc. is seeking a reliable, motivated, and experienced Residential House Manager to lead the day-to-day operations of a residential home supporting individuals with intellectual and developmental disabilities.

This is a hands-on management role. The ideal candidate is organized, dependable, takes initiative, and can independently manage staff, schedules, resident routines, appointments, documentation, and household operations.

We need someone who recognizes what needs to be done, follows through, and ensures the home runs smoothly without constant supervision.

Key Responsibilities

Household Operations

• Take ownership of daily home operations and ensure the residence remains safe, clean, organized, and properly supplied.
• Manage meal planning, grocery shopping, household supplies, maintenance requests, and activity schedules.
• Coordinate resident appointments, transportation, and household activities.
• Maintain accurate household records, logs, and operational reports.

Employee Management

• Create and maintain employee schedules for all shifts.
• Respond to call-outs and coordinate appropriate staffing coverage.
• Supervise, coach, and provide direction to Direct Support Professionals.
• Monitor employee attendance, performance, training, and documentation.
• Coordinate staff communications, shift handoffs, and routine meetings.

Resident Care

• Provide direct resident support during the assigned second shift.
• Ensure approved Lifestyle Support Plans, Behavioral Support Plans, and other individual plans are implemented.
• Promote resident safety, dignity, independence, and meaningful community participation.
• Monitor and report changes in resident health, behavior, and well-being.

Documentation and Compliance

• Ensure DSPs complete required daily service notes, safety checks, medication-related records within their authorization, and incident documentation.
• Monitor completion of required documentation and correct operational deficiencies.
• Follow IBEX policies and applicable Alabama Department of Mental Health requirements.
• Coordinate with the Executive Director, QDDP, and nursing personnel when professional review or approval is required.

On-Call and Emergency Coordination

• Serve as the primary operational contact outside scheduled shift hours, with an established backup system.
• Respond to urgent staffing and household concerns.
• Coordinate emergency staffing coverage and follow escalation procedures.
• Record all time spent performing work outside scheduled hours.

Qualifications

• Experience working with individuals with intellectual and developmental disabilities preferred.
• Prior residential management, DSP team lead, or supervisory experience strongly preferred.
• Experience creating schedules and managing staff attendance preferred.
• Strong communication, leadership, documentation, and organizational skills.
• Ability to solve routine problems independently and exercise sound judgment.
• Valid driver's license and acceptable driving record for assigned transportation duties.
• Ability to satisfy required background screening and complete role-specific training.
• Ability to work second shift and participate in the established on-call arrangement.

What We're Looking For

We are looking for a person who takes ownership, demonstrates initiative, follows through on responsibilities, treats residents with dignity, and leads staff by example.

To Apply: Submit your resume and describe your experience managing residential staff, handling call-outs, and maintaining household operations.

IBEX, Inc. is an equal opportunity employer.

Pay: $14.00 - $15.00 per hour

Experience:

• HCBS: 1 year (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person

Salary : $14 - $15