Dues Clerk

Overview

We are seeking a detail-oriented and proactive Dues Clerk to join IBEW Local 1547. In this vital role, you will manage membership dues processing, ensure accurate financial record-keeping, and be the first point of contact for our members in person and on the phone. Your expertise in accounting systems, high volume data entry, and customer service will help maintain seamless operations and foster positive relationships with members, employers and coworkers. This position offers an exciting opportunity to contribute to a reputable organization committed to excellence in financial administration and member engagement.

Duties

• Process high volume membership dues payments accurately from employer reports and process transactions in person and over the phone from members.
• Reconcile all member transactions to ensure data integrity and compliance with the Constitution and Bylaws of the IBEW.
• Assist members, Business Reps & Shop Stewards with Applications for Membership to ensure forms are accurately completed in order to submit for approval.
• Manage membership collection accounts through negotiation, follow-up, and resolution of overdue payments while maintaining excellent customer service standards
• Work with members updating their accounts internally, with the IBEW International Office and external agencies
• Perform data entry tasks to include end-of-day, with precision, including account analysis, and Excel data analysis using formulas and spreadsheets
• Conduct account reconciliation activities regularly to verify accuracy of billing records and resolve discrepancies promptly
• Communicate effectively with members, coworkers and employers regarding billing inquiries, payment status, and account issues via phone etiquette and professional correspondence.
• Other duties as assigned
• Work hours are M-F 8am-5pm

Qualifications

• Proven experience in accounting or finance roles
• Minimum 3 years high volume data entry experience
• Proficiency in Microsoft Office to include Outlook, Word, Excel formulas, spreadsheet management, and data analysis techniques for effective report generation and account review
• Experience managing collections accounts, including negotiation skills for overdue payments or delinquent accounts
• Excellent organizational skills with the ability to perform high volume, detailed data entry, account reconciliation, and 10 key typing efficiently
• Strong communication skills for member interaction, coupled with professional phone etiquette and customer service orientation
• Ability to analyze financial data critically while maintaining attention to detail in a fast-paced environment

Join us in this engaging role where your expertise will directly impact our organization’s financial health! We value dedicated professionals who thrive on accuracy, efficiency, and exceptional service. This paid position offers a rewarding opportunity to develop your skills within a supportive team committed to excellence.

Pay: $35.01 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $35