Outreach Services Assistant

SCHEDULE-2 week rotation

Wk#1

MON 8:00-12:00 1:00 - 4:30

TUE 10:00-12:00 1:00 - 6:30

WED 8:00-12:00 1:00 - 4:30

THU 8:00-12:00 1:00 - 4:30

FRI 8:30-12:00 1:00 - 5:00

Wk#2

TUE 9:30-12:00 1:00 - 6:30

WED 8:00-12:00 1:00 - 4:30

THU 8:00-12:00 1:00 - 4:30

FRI 8:30-12:00 1:00 - 5:00

SAT 8:30-12 12:30-4:00

POSITION PURPOSE

Under the supervision and direction of the Outreach Coordinator, this position is responsible for providing mobile library services and related programs for Iberville Parish Library. Major responsibilities include helping manage the outreach collection, maintaining the outreach schedule, providing help to outreach patrons, and providing programs at outreach visits. This is a full-time position with evening and weekend work as needed/scheduled.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Assumes responsibility for helping maintain and circulate the outreach collection

• Provides friendly and efficient patron service.
• Understands and performs regular circulation transactions: handles material check in and out processes, registers new patrons and updates existing patron records, renews materials, and collects fines and fees.
• Discharges and sorts returned materials.
• Efficiently and accurately shelves materials.
• Maintains physical appearance and orderliness on shelves by shelf-reading.
• Receives and processes in-transit items for holds and shelving.
• Applies effective practices to address patron concerns or complaints.

Assumes responsibility for effective information services

• Understands and performs regular information service duties: assistance with finding materials, assisting with readers' advisory, placing patron holds and requests, helping patrons with basic research questions.
• Assists patrons with the use of library digital resources including but not limited to online databases and eContent collections.

Assumes responsibility for helping with the coordination and execution of Outreach Department mission

• Ensures the Library's professional reputation is projected and maintained.
• Present and helps at scheduled outreach events at daycares, schools, nursing homes, and other community venues.
• Helps manage outreach schedule.
• Actively participates in continuing education to improve skills that support the department's goals and mission.

Assumes other duties as required or assigned

• Ability to work cooperatively between library departments in effort to provide excellent public service to community.
• Performs varied library duties and assists patrons in using library services, technology, and reader advisory services.
• Assists in helping patrons at public service desks on an as-needed basis.
• Performs other duties as required.

QUALIFICATIONS, EDUCATION, AND EXPERIENCE:

• High school diploma
• PREFERRED: One year experience in library services, outreach, programming, or nonprofit community relations.

REQUIRED KNOWLEDGE:

• Understanding of library principles, policies and procedures
• Understanding of library systems and how they work, including classification systems, materials and resources, and storage and retrieval methods
• Proficiency in Microsoft Office Suite, Excel, Canva, and other relevant software.
• Proficiency with mobile technologies and using associated apps
• Knowledge of related computer applications.
• Preferred: Working knowledge of TLC Library.Solution ILS

SKILLS/ABILITIES:

• Ability to work independently and within the direction of the Outreach Coordinator and Library Administration
• Initiative to complete assigned tasks.
• Strong organizational and time management skills, with the ability to handle multiple tasks with varying deadlines.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and the ability to work with the public and staff members effectively in team settings and independently. _____________________________________________________________________________________

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools or controls, the employee is occasionally required to stand; walk; sit; reach with hand and arms; climb or balance; and stoop, kneel, crouch or crawl.

The employee must occasionally lift and or move 40 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus.

The noise level in the work environment is usually moderate.

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This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes and abilities to perform each job duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge skills or abilities.

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Iberville Parish Library is an equal opportunity employer.

Conditions of Employment: assessment test, degree transcripts (if applicable), copies of diploma(s) earned, successful background check, successful drug screening.

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