What are the responsibilities and job description for the Service Engineer position at IBA Proton Therapy?
Life at IBA
At IBA, we’re not just building technology - we’re shaping the future of cancer care. Headquartered in Belgium and powered by over 2,200 passionate professionals worldwide, our mission is simple yet profound: Protect, Enhance, and Save lives.
For almost 40 years, we’ve been at the forefront of innovation, developing cutting-edge equipment and software for diagnostics, cancer treatment, and industrial applications. As the global leader in Proton Therapy, we’ve helped treat over 140,000 patients and deployed more than 700 particle accelerators across the globe.
Our expertise spans four dynamic business lines:
Ready to give your career a deeper purpose? Join us and help shape the future of healthcare.
About The Role
We’re looking for a hands-on engineer to install, operate and maintain our cutting-edge Proton Therapy System (PTS). You’ll troubleshoot issues, perform routine and corrective maintenance, support hardware/software testing, and contribute to system upgrades and inspections. Your work will directly support clinical operations and global system performance.
Key Responsibilities
Education/Experience:
IBA offers a comprehensive benefits package that reflects our commitment to employee wellbeing and our values as a B Corp. Our plans are designed to support your financial, health, and personal needs—covering you and your family.
Salary: Approx. $$66,500 - $89,800 (based on experience, location, and education)
Core Benefits (100% employer-paid):
At IBA, we’re not just building technology - we’re shaping the future of cancer care. Headquartered in Belgium and powered by over 2,200 passionate professionals worldwide, our mission is simple yet profound: Protect, Enhance, and Save lives.
For almost 40 years, we’ve been at the forefront of innovation, developing cutting-edge equipment and software for diagnostics, cancer treatment, and industrial applications. As the global leader in Proton Therapy, we’ve helped treat over 140,000 patients and deployed more than 700 particle accelerators across the globe.
Our expertise spans four dynamic business lines:
- Proton Therapy – delivering next-generation precision treatment
- Radiopharmaceuticals – supporting oncology care with premium services and equipment
- Dosimetry – ensuring safety and quality in medical equipment
- Industrial Accelerators – advancing technology for medical and industrial use
Ready to give your career a deeper purpose? Join us and help shape the future of healthcare.
About The Role
We’re looking for a hands-on engineer to install, operate and maintain our cutting-edge Proton Therapy System (PTS). You’ll troubleshoot issues, perform routine and corrective maintenance, support hardware/software testing, and contribute to system upgrades and inspections. Your work will directly support clinical operations and global system performance.
Key Responsibilities
- Install and maintain the PTS during all phases of deployment including QA, EHS, development, testing, validation and clinical support.
- Troubleshoot electrical, mechanical, and software issues.
- Propose improvements relating to equipment reliability, install ability and operability, in collaboration with R&D.
- Perform preventative and corrective maintenance, upgrades, and inspections.
- Communicate system status to leadership and internal teams.
- Support hardware/software testing and clinical operations.
- Maintain records in line with QA and FDA standards.
- Participate in all phases of system testing (unit, integration, validation).
- Mentor and provide support to new team members and/or subcontractors.
- Train customers to use equipment and/or system in a safe and efficient manner.
- Work rotating shifts and occasional weekends.
Education/Experience:
- B.S. in Engineering, Physics or related field. OR High School / Associate’s Degree with 3 years of hands-on experience in system repair and maintenance.
- Experience with cyclotrons, PLCs (Siemens), cooling/vacuum systems, high-voltage equipment, and proton therapy systems.
- Familiarity with MS Office; LINUX, Python, SAP, Siemens Step 7, Jira and Service Max a plus.
- Knowledge of EHS regulations and LEAN maintenance practices.
- Mission-driven and passionate about improving patient outcomes.
- Customer-focused with a proactive, solution-oriented mindset.
- Collaborative team player with strong interpersonal skills.
- Reliable, detail-oriented, and committed to meeting deadlines and regulatory standards.
- Flexible to travel and work shifts/weekends as needed.
IBA offers a comprehensive benefits package that reflects our commitment to employee wellbeing and our values as a B Corp. Our plans are designed to support your financial, health, and personal needs—covering you and your family.
Salary: Approx. $$66,500 - $89,800 (based on experience, location, and education)
Core Benefits (100% employer-paid):
- Life & AD&D Insurance (1x annual salary)
- Short/Long-Term Disability (80% / 60% of pay)
- Medical, Dental, Vision premium subsidies
- Health Savings Accounts / Health Reimbursement Accounts contributions
- Wellness incentives (up to $500/year)
- 401(k) match (4%)
- 10 weeks full paid Parental Leave
- Paid time off: 7 personal 10 PTO days (first year)
- Tuition reimbursement & development support
- Emergency travel & employee assistance
Salary : $66,500 - $89,800