Maintenance Manager

Position Title: Maintenance Manager
Department: Maintenance
Reports To: General Manager
Status: Full Time Exempt

Summary of Duties:
Responsible for managing Facilities, Attractions and Waterpark Maintenance. The Maintenance Manager will establish
programs to achieve efficiency and responsiveness of the Maintenance Department. This position is responsible for
developing and leading a high performing team, increasing financial sustainability through budget control & labor
optimization, exceeding Guest expectations through maximization of uptime, facility aesthetic & achieving the highest
levels of safety in the industry.
The ideal candidate should be adaptable to the business needs, have the skill set and ability to perform administrative
tasks but also work in the field, be adept to training a team and possess strong communication skills to maintain open lines
of communication between departments within the property in addition to communications with contractors, vendors and
other third parties. This position typically requires 75% of time to be spent infield.

Job Responsibilities:

• Lead, manage, coordinate and directly oversee the Maintenance Department; Including facility, attraction and
waterpark maintenance, in addition to, project management, planning and communication with vendors,
manufacturers, contractors and other associated third parties. Supervise, train and develop Maintenance
employees.
• Ensure the safety of the property, including attractions, and compliance with all applicable federal, state, local and
company codes, standards and procedures including, but not limited to; ADA, ASTM International, CDC, NYS
Department of Health, NYS Department of Labor, OSHA, manufacturers and internal safety procedures.
• Ensure and verify routine inspections and inspection schedules, preventative maintenance and general upkeep of
the attractions, including replacement of worn and/or defective parts, are performed and adhered to.
• Repair and troubleshoot the attractions as necessary; respond to calls for maintenance checks, attraction
shutdowns and/or system faults. Work closely with the Operations Department to maximize attraction safety and
uptime on all property attractions.
• Complete, maintain and verify required documentation; including inspections, corrective actions and/or repairs
performed.
• Maintain appropriate levels of critical parts inventory for each attraction to ensure attraction down events are
prevented and minimized.
• Observe and report park conditions, communicate trends and recommendations to resolve/mitigate.
• Ensure and verify the upkeep of company vehicles, heavy equipment and rental equipment.
• Fluent in emergency and evacuation procedures for each attraction and the property.
• Ensure winterization on required attractions, equipment and park facilities are performed as season requires;
Perform annual attraction maintenance and rebuild(s) during down season as required/necessary. Responsible for
pre-season set-up, facility maintenance (HVAC, plumbing, carpentry, painting, sign installation, etc.) during the
season and winterizing the park for the off-season.
• Administrative responsibilities to include, but not be limited to, hiring, scheduling, coaching, payroll, inventory
control, ordering & invoice processing, work order system management and record keeping.
• Develop, review and maintain budgets and forecasts in conjunction with the General Manager.
• Establish goals and objectives for the department and track follow-through to ensure attainment.
• Establish and maintain positive working relationships with Maintenance Department, other members of
Leadership within the organization and 3rd parties.
• Other duties as needed and/or assigned by Management.

Job Requirements:

• Must be at least 18 years of age.
• High school diploma or GED supplemented by a minimum of 2 years of experience in mechanical/industrial
maintenance, or an equivalent combination of education, training and experience that provides the required
knowledge, skills and abilities. Amusement and/or waterpark attraction maintenance experience preferred.
• Proficient computer skills in Microsoft Office required.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays. Ability to efficiently
manage time and work without direct supervision.
• Must possess the mental and physical capacities necessary to perform the primary job duties, including climbing
and working at heights, crawling and working in confined spaces and occasionally lifting weight up to 50 lbs.
• Must possess a valid Driver’s License and be available to travel occasionally.
• Must have a valid Certified Pool/Spa Operator Certification (CPO) or ability to obtain within first year of
employment.
• Strong leadership, critical thinking, conflict resolution, crisis management, contract management, negotiation, and
organizational skills. Must be detail oriented and possess the ability to manage administrative records and ensure
compliance with local authorities having jurisdiction and governing bodies.
• Ability to manage stressful situations and successfully work under pressure.
• Ability to successfully pass a drug screen, credit check and background check.