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Senior Quality Engineer

iAutomation
Franklin, MA Full Time
POSTED ON 10/1/2025
AVAILABLE BEFORE 10/30/2025
iAutomation, a full-service automation company, developing robotic solutions and offering design, engineering, and integration (DE&I) services, product support, and production services, has an immediate opening for a Senior Quality Engineer in Franklin, Massachusetts.

The Senior Quality Engineer is the Quality point of contact for iAutomation’s top and strategic customers, for customer driven actions & requests, and Quality Engineering support.

  • Conduct and complete Product Verification Reports (PVR) (i.e. customer PPAPs) for new production introduction (NPI) and customer engineering changes.
  • Investigate product complaints and reported quality issues through PDCA and 8D to ensure closure in accordance with company guidelines and external regulatory requirements and customer expectations.
  • Strong understanding of ISO 9001 standard requirements
  • Maintain Corrective and Preventative Action (CPAR) process to ensure Root Cause Analysis (RCA) and identified solution is in place and effective for internal, external, and regulatory reported findings.
  • Monitor and ensure Supplier Corrective Action Reports (SCAR) are effective and resolved in a timely manner.
  • Use and create problem logs to identify and report recurring issues to management and product development teams to drive continuous improvement.
  • Facility customer quality action list to collect, analyze, and summarize data leading to continuous improvement of Company and Customer quality.
  • Implement methods to inspect, test and evaluate the reliability of product quality.
  • Collaborate with Department Managers to maintain, create, & revise QMS documentation as necessary to maintain ISO 9001 registration.
  • Working in accordance with deadlines and priorities for delivery and customer driven actions to required dates.
  • Conduct Internal Audits to ISO 9001:2015 standards.
  • Complete and support customer compliance requests for regulatory compliance (i.e. Rohs & REACH).
  • Participate in MRB meetings and product dispositions.
  • Assist Quality Management in tracking, documenting, and reporting quality levels to meet Quality, CSR (corporate social responsibility), environmental, and health and safety goals/KPIs.
  • Provide cross-functional Quality Engineering support for all iAutomation facilities as needed.

Education And Experience

Requires a Bachelor’s degree in Engineering (i.e. mechanical, chemical, or industrial), and 3-5 years of professional experience in Quality Engineering.

  • Root Cause Analysis and 8D
  • New product introduction and launch
  • QMS
  • ISO
  • Well-organized
  • Work in a fast-paced environment
  • Principals ONLY – No Third-Party Recruiters
  • iAutomation does not provide employment sponsorship

iAutomation Supports Equal Opportunity Employment & Diversity.

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