What are the responsibilities and job description for the Participant Services Representative ( 2 years plus of Health & Welfare Customer Service experience) position at IATSE National Benefit Funds?
Job Summary
The Fund Office is currently seeking a Participant Services Representative in our Benefit Department.
This role will handle all inquiries from participants, or from organizations making inquiries on behalf of participants, including phone calls, email, written request, facsimile, walk-in or via our website on all Funds related matters
Responsibilities and Duties
Responsible for the following related to the Fund Office benefit plans:
- Process participant calls and take care of necessary follow-up
- Handle all carrier issues
- Handle all participant inquiries (Health & Welfare, Pension, Annuity, Website)
- Generate participant work history reports
- Additional duties and tasks as may be assigned by management personnel
Qualifications and Skills
- High School education or some College preferred
- Minimum of two years of experience in customer service preferred
- Experience working with and knowledge of Health and Welfare Benefits
- Excellent communication and written skills
- Good computer skills
Benefits
We offer fully paid medical, dental and vision coverage, along with pension, annuity plans. These are very visible positions that offer outstanding growth opportunity.
Job Type: Full-time
Job Type: Full-time
Pay: $41.64 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Application Question(s):
- Do you have prior employment experience working with Health and Welfare and Benefit plan.
Experience:
- Benefit customer service: 2 years (Preferred)
- Health and Welfare: 2 years (Required)
Work Location: Hybrid remote in New York, NY 10016
Salary : $42