What are the responsibilities and job description for the Catering Expo / QA Coordinator – Food Quality & Logistics - Round the Clock Shifts position at Iacofano's Catering & Events?
Description
What’s in it for you
- Competitive pay: $20–$24/hour based on experience
- Shift differential available for overnight hours
- 401(k) with company match
- Health, Dental & Vision Insurance
- Holiday pay at time and a half
- Free employee meals
- Overtime opportunities available
- Work in a clean, organized, fast-paced production kitchen
- Be part of a growing, high-volume catering operation
- Clear path to Shift Supervisor and leadership roles
Position Overview
Iacofano’s Catering & Events is hiring a Catering Expo / QA Coordinator to oversee food quality, order accuracy, and delivery readiness in our Charlotte operation.
This is one of the most important roles in the kitchen—you are the final checkpoint before every order leaves the building.
You will ensure every order is accurate, complete, properly packaged, and on time, while coordinating closely with both the kitchen and delivery drivers to keep operations running smoothly.
This role combines quality control, logistics, and kitchen coordination—not a typical restaurant expo position.
Available Shifts
We operate a 24/7 production kitchen, and this role supports all shifts depending on business needs.
Current openings include:
- Day Shift: typically 5:00 AM – 1:00 PM or 6:00 AM – 2:00 PM
- Afternoon Shift: typically 1:00 PM – 9:00 PM or 2:00 PM – 10:00 PM
- Overnight Shift: typically 9:00 PM – 5:00 AM or 10:00 PM – 6:00 AM (shift differential available)
- Full-time and part-time positions available
- Weekend availability may be required
Shifts are assigned based on business needs, with opportunities to grow into preferred or leadership shifts over time.
Key Responsibilities
- Review all orders for accuracy, quality, and completeness
- Verify food presentation, packaging, and portioning standards
- Coordinate timing between kitchen production and delivery schedules
- Stage and organize orders for efficient driver pickup
- Communicate with drivers on routes, timing, and order details
- Identify and resolve issues before orders leave the kitchen
- Maintain a clean, organized expo/QA station
- Assist with order printing, layout, and final checks
- Support overall kitchen flow during peak production times
What Makes a Great Fit
- Highly organized and detail-oriented
- Strong sense of urgency and accountability
- Excellent communication skills
- Ability to manage multiple orders at once
- Comfortable in a fast-paced, high-volume environment
- Problem-solver who catches mistakes before they happen
- Team player who supports both kitchen and drivers
Requirements
- Previous kitchen, catering, or food service experience preferred
- Experience in expo, QA, or kitchen coordination is a plus
- Ability to stand for extended periods
- Ability to lift up to 40 lbs
- Strong attention to detail and accuracy
- Ability to stay calm under pressure
Why This Job Is Different
- Not a typical restaurant expo role
- Focus on quality control and logistics—not just plating
- Structured systems and clear expectations
- Direct impact on customer satisfaction and delivery success
- Opportunity to grow into leadership roles
Bottom Line
If you’re looking for a standard kitchen job, this isn’t it.
If you want to be part of the engine that ensures every order is right, on time, and executed at a high level, this is a critical role with real growth potential.
Requirements
- Strong attention to detail and commitment to accuracy
- Ability to follow systems, checklists, and standard operating procedures
- Ability to work in a fast-paced, high-volume environment
- Reliable and punctual with a strong sense of accountability
- Ability to communicate clearly with kitchen staff and delivery drivers
- Strong organizational skills and ability to manage multiple orders at once
- Ability to stand for extended periods (8 hours)
- Ability to lift up to 40 lbs
- Willingness to work early mornings, afternoons, evenings, or overnight shifts as needed
- Maintain a clean, organized, and professional work environment
Preferred (Not Required)
- Previous kitchen, catering, or food service experience
- Experience in expo, QA, logistics, or kitchen coordination
- Experience working in high-volume or production-style kitchens
- Familiarity with order verification, packaging, or delivery coordination
- ServSafe certification (or willingness to obtain)
Salary : $20 - $24