What are the responsibilities and job description for the Shift Supervisor in Training (PM) position at Iacofano Group, LLC?
Description
The Shift Supervisor is a manager-level position responsible for overseeing all operations during a shift, including kitchen production, logistics and QA, and team supervision. This role requires full proficiency in both the Catering Logistics & QA Coordinator and Cook 3 roles, and the ability to step into either function as needed. The Shift Supervisor leads the shift with authority, accountability, and a strong commitment to safety, training, and team development.
Position Requirements:
- Completion of Cook 3 and Catering Logistics & QA Coordinator training
- ServSafe Manager Certification (required)
- ServSafe Allergen Certification (required)
- CPR Certification (required)
- Minimum 3–5 years experience in culinary, logistics, or foodservice operations
- Experience supervising staff and handling shift leadership responsibilities
Key Responsibilities:
- Supervise all kitchen and delivery operations during assigned shifts
- Ensure food quality, accuracy, labeling, and on-time delivery coordination
- Perform or oversee logistics, driver routing, POD updates, and store runs
- Perform or assist in advanced food production, packaging, and QA sign-off
- Lead shift planning, order prioritization, and team communication
- Use Paylocity to schedule staff, submit journal entries, and approve timecards
- Conduct interviews, onboard new hires, and participate in performance reviews
- Ensure all safety, sanitation, and compliance standards are followed
- Document coaching, recognition, and corrective action as needed
Requirements
Performance Expectations:
- Maintains accountability for shift success and team readiness
- Demonstrates calm and effective leadership under pressure
- Supports staff training, mentorship, and performance improvement
- Completes administrative duties timely and accurately
Reports To:
Reports to the General Manager. Works collaboratively with the Executive Chef for culinary quality, food safety, and kitchen leadership alignment.
