What are the responsibilities and job description for the Logistics & QA Coordinator, Catering/Banquet position at Iacofano Group, LLC?
Description
Position Summary:
The Catering Logistics & QA Coordinator is responsible for the accuracy, quality, and packaging of all catering orders before dispatch. This role is a key point of coordination between the kitchen, guest service team, and drivers. The coordinator ensures all orders are reviewed, prioritized, and routed efficiently. They are accountable for expo station setup, store run coordination, POD completion, and packaging standards, and serve as the final quality assurance checkpoint.
Key Responsibilities:
- Review and organize orders daily by priority and delivery window
- Create and manage production sheets for efficient prep
- Coordinate and verify food quality, packaging, and accuracy at the Expo Station
- Route drivers, monitor Samsara for efficiency and compliance
- Train in both inflight and corporate catering procedures
- Perform and verify store runs, maintain accurate records via Fyle
- Update and submit PODs with correct order changes or substitutions
- Support kitchen and drivers with packaging, paperwork, labeling, and communication
Requirements
- Experience in food logistics, catering, or dispatch operations
- Attention to detail and high standards for food presentation
- Ability to multitask and prioritize under pressure
- Familiarity with Microsoft Excel, Outlook, Teams, and Samsara
- Professional communication with team members, vendors, and clients
- Ability to lead, train, and direct drivers when necessary
Certifications Preferred:
- ServSafe or food safety training
- Valid driver’s license and eligibility to use company credit card