What are the responsibilities and job description for the Senior Business Analyst - Public Sector Utilities position at i3 Verticals?
JOB TITLE: Senior Business Analyst
DEPARTMENT: Public Sector – Utility Practice
REPORTS TO: Director of Project Management, Utilities
JOB LOCATION: Remote (US Based)
TRAVEL: Up to 25%
SUMMARY OF POSITION:
The Senior Business Analyst – Utilities is responsible for analyzing business requirements and translating them into technical specifications; for leading system testing including definition, execution, and documentation; and for establishing documentation standards/ controls and creating materials for business and technical stakeholders.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Requirements Analysis
- Interface with business users (sales, professional services, support, etc.) to define, document, and ensure accuracy of functional requirements.
- Lead the preparation of user stories developed through the analysis of information provided by business stakeholders.
- Translate business requirements into technical specifications utilized by software developers.
Testing and Quality Assurance
- Drive the complete testing lifecycle, including writing step-by-step scripts, conditions, and test documentation within an agile methodology (i.e. Scrum).
- Define Quality Assurance standards and perform associated reviews/ testing to ensure alignment of software development with business requirements.
- Document and communicate on-going testing outcomes (success, defects) with development team and help define prioritization for final resolution.
- Collaborate with business on user acceptance testing and any associated support.
Documentation
- Perform review of existing documentation, provide recommendations for improvements, and establish better practices for standards, templates, and tools.
- Establish and maintain document control system and associated guidelines to track all documentation changes and updates in accordance with standards.
- Create new quality system documentation and training materials for business and technical stakeholders including how-to, operating procedures, system overview, API reference materials, etc. for i3 Verticals products and hosted systems.
- Ensure consistency across all documentation deliverables.
Other
- Actively participate in team meetings and requirements reviews by offering ideas, suggestions, and/or feedback as needed.
- Perform other tasks as assigned by Product Development Team.
MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE):
- Bachelor’s degree in business, Computer Science or related fields from a four-year college or university.
- 5-8 yrs. of experience in technical writing, business analysis (for technology development) and system testing.
- Excellent documentation (including training materials) skills.
- Proven analytical, design, and conceptual skills in software development.
- Strong verbal and written communication skills.
- Ability to prioritize workload and manage multiple responsibilities effectively.
- Ability to lead others to complete deliverables with tight timelines.
- Ability to proactively take ownership of tasks and deliverables.
- Experience working both independently and as part of a team.
- Experience working in a virtual, remote environment.
- Experience using multiple documentation tools to write, format, manage, and publish high-quality content.
- Previous use of agile project management methodologies such as Scrum.
- Proficiency in using Microsoft office products.
PREFERRED QUALIFICATIONS:
- Working knowledge of Adobe, JIRA, Confluence.
- Experience with Customer Information Systems, preferably in the utility industry.
- Extensive experience with SDLC.
Not currently recruiting from California, Colorado, Connecticut, Maryland, Nevada, New Jersey, Ohio, Rhode Island, Washington, or New York
Experience
Required- 5-8 yrs. of experience in technical writing, business analysis (for technology development) and system testing.
Education
Required- Bachelors or better in Computer Science or related field
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
