Technical Trainer 1

JOB SUMMARY/OBJECTIVE 

The Technical Trainer is responsible for the development, delivery, documentation, and ongoing management of manufacturing training programs, with primary responsibility for IPC certifications and all company-mandated annual training. This role ensures compliance with internal quality systems, customer requirements, and regulatory standards by maintaining accurate training records, certification matrices, and controlled documentation within i3’s QSI and shared-drive systems.

The Technical Trainer serves as a central point of coordination between manufacturing, quality, engineering, and management to ensure employees are trained, certified, cross-trained, and documented appropriately to support operational readiness and audit compliance.

ESSENTIAL DUTIES & RESPONSIBILITIES

Training & Certification Management:

• Plan, schedule, conduct, and document IPC certification and recertification training for all applicable manufacturing employees.
• Ensure all company-mandated annual training (policy, safety, quality, and compliance-related) is completed accurately and on schedule.
• Track training completion, expirations, and recertification requirements across the manufacturing workforce.
• Maintain and manage the Certification Matrix, ensuring real-time accuracy and audit readiness.
• Evaluate employee comprehension and competency through testing, observation, and certification assessments.

Documentation & Quality Systems:

• Develop, revise, and maintain training materials, work instructions, and forms in accordance with QSi document control requirements.
• Manage document reviews, updates, approvals, and version control within the QSi database.
• Ensure training documentation aligns with current manufacturing processes, specifications, and customer requirements.
• Support internal and external audits by providing accurate training records, certification documentation, and process evidence.

Cross-Functional & Operational Support

• Collaborate with Quality, Engineering, and Manufacturing leadership to identify training needs, skill gaps, and cross-training opportunities.
• Review new or revised customer requirements and translate them into actionable training for affected employees.
• Communicate certification status, training metrics, and compliance risks to management on a regular basis.
• Provide guidance and clarification to employees regarding manufacturing standards, IPC requirements, and quality expectations.

Compliance, Safety & Accountability

• Adhere to all established safety, environmental, quality, and regulatory requirements.
• Maintain accountability for training outcomes, documentation accuracy, and compliance deadlines.
• Identify and escalate risks related to expired certifications, insufficient training coverage, or documentation gaps.

KNOWLEDGE, SKILLS & ABILITIES

• Strong ability to interpret and apply written manufacturing instructions, specifications, and standards.
• Proven ability to work independently while managing multiple priorities and deadlines.
• Proficient computer skills, including use of manufacturing systems, document control systems, and desktop applications.
• Working knowledge of IPC standards and certification processes.
• Effective instructional, facilitation, and assessment skills for adult learners.
• Strong organizational, communication, and documentation skills.
• Adaptability, dependability, and ability to collaborate across departments.

EDUCATION & EXPERIENCE

• High school diploma or equivalent required.
• IPC Instructor certifications applicable to training scope or ability to acquire.
• Experience delivering technical training in a manufacturing environment preferred.
• Ability to communicate effectively, both verbally and in writing, with employees at all levels of the organization.

PHYSICAL/ENVIRONMENTAL REQUIREMENTS

• This position is conducted in an office or classroom environment and may involve prolonged periods of sitting, computer use, and attending meetings. This role requires occasional movement through manufacturing areas, which may involve walking, standing, and exposure to typical industrial environmental conditions. The company is committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of the role.

WORK AUTHORIZATION/SECURITY CLEARANCE:

• No special clearances required.

HOURS: 

• 1^st shift – Full-time

WHAT WE OFFER:

• We offer a comprehensive suite of competitive benefits that reflects our commitment to employee well-being and professional growth. 

WORK LOCATION:

•  Must be able to commute to Binghamton, NY (required)
• On-site position

i3 Assembly, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. This policy applies regarding all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits, and termination.