What are the responsibilities and job description for the Electronic Security Service Technician position at i2G Systems?
Together, We Enhance Innovation and Growth
i2G specializes in advanced physical electronic security and life safety solutions. I2G has proven experience in surveillance, access control, and intrusion detection systems, biometrics, fence sensors, radars, ground sensors, anti-drone technologies, and more. We excel in design, project management, commissioning, and enterprise technology integrations.
i2G’s mission is to provide the products and services that meet our customers’ needs to give them a vital advantage in today’s market, helping to protect what matters most.
The Electronic Security Service Technician installs, services, troubleshoots, and maintains electronic security systems including video surveillance, access control, intrusion detection, alarms, and related low‑voltage equipment. This role ensures systems operate reliably, meet customer requirements, and comply with industry standards
"Kastle Systems Makes Strategic Investment in i2G Systems, Strengthening Leadership in Serving High-Security Industries and High-Value, Large Scale Facilities" Read More About the Partnership Here
https//www.kastle.com/kastle-systems-makes-strategic-investment-in-i2g-systems-strengthening-leadership-in-serving-high-security-industries-and-high-value-large-scale-facilities/
i2G specializes in advanced physical electronic security and life safety solutions. I2G has proven experience in surveillance, access control, and intrusion detection systems, biometrics, fence sensors, radars, ground sensors, anti-drone technologies, and more. We excel in design, project management, commissioning, and enterprise technology integrations.
i2G’s mission is to provide the products and services that meet our customers’ needs to give them a vital advantage in today’s market, helping to protect what matters most.
The Electronic Security Service Technician installs, services, troubleshoots, and maintains electronic security systems including video surveillance, access control, intrusion detection, alarms, and related low‑voltage equipment. This role ensures systems operate reliably, meet customer requirements, and comply with industry standards
- Install, configure, and test CCTV/IP camera systems, NVRs/VMS platforms, and networked security devices
- Install and service access control systems (card readers, door hardware, controllers, biometrics)
- Diagnose and repair intrusion alarm systems, sensors, panels, and communication modules
- Perform preventive maintenance, system inspections, and firmware/software updates
- Run, terminate, and label low‑voltage cabling (Cat5/6, coax, fiber)
- Read and interpret blueprints, wiring diagrams, and technical schematics
- Provide on‑site and remote technical support to customers and internal teams
- Document service activities, parts used, and system configurations
- Ensure compliance with safety standards, company policies, and local regulations
- Collaborate with project managers, engineers, and vendors to resolve complex issues
- Experience with electronic security systems (video, access, intrusion)
- Strong understanding of IP networking, switches, PoE, and basic routing
- Ability to use diagnostic tools (multimeter, cable tester, laptop‑based utilities)
- Knowledge of low‑voltage wiring standards and installation best practices
- Strong problem‑solving and customer‑service skills
- Ability to work independently in the field
- Valid driver’s license; ability to lift equipment and work on ladders
- CompTIA Network
- BICSI Technician / Installer
- Lenel, Genetec, Avigilon, Milestone, Honeywell, Bosch, or Axis manufacturer certifications
- NICET Level I-II (Fire or Security Systems)
"Kastle Systems Makes Strategic Investment in i2G Systems, Strengthening Leadership in Serving High-Security Industries and High-Value, Large Scale Facilities" Read More About the Partnership Here
https//www.kastle.com/kastle-systems-makes-strategic-investment-in-i2g-systems-strengthening-leadership-in-serving-high-security-industries-and-high-value-large-scale-facilities/