Operations Manager

I'M A LADY is looking for an experienced Operations Manager to plan, and oversee ongoing operations. You will be responsible for ensuring the efficiency of business operations as well as setting strategic goals. The goal will be to ensure the profitability of our company’s activities to drive sustainable development and long-term success.

• RESPONSIBILITES- Design goals, lead the implementation of action plans and strategies. Obtain contracts with agencies suitable for business needs. Set breakdown of all targets into monthly, daily and individual targets
• Responsible for back-office administration of the company including but not limited to: assist in levels of inventories, oversees expenses; ensures the execution and delivery, reports and products.
• Oversee daily operation, ensuring business runs smoothly.
• Implement policies and procdeure to enhance productivity.
• Ensure that the company has the adequate and suitable resources to complete its activities (e.g. people, material, equipment etc.)
• implement and monitor the ROI of CRM programs and actions.
• Schedule meetings, handle customer issues, resolve complaints.
• Maintain and build relationships with social network influencers to create marketing opportunities and drive traffic online or in store
• Create new and interesting content daily
• Recruit, hire, train, manage and develop staff; supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness
• Strategizing with ownership to increase sales, expand market and promote business
• Maintain relationships with internal and external clients; partners/vendors/suppliers; attend meetings, events, answering and directing emails and phone calls
• Gather, analyze and interpret external and internal data and write reports
• Assess overall company performance against objectives
• Professionally represent the company in events, meetings, conferences etc.
• Ensure adherence to legal rules and guidelines
• Create marketing content (blogs, website, emails, etc)
• Basic bookkeeping skills: QuickBooks, tracking numbers on jobs, updating payment schedules, basic number reconciliation.
• QUALIFICATIONS
• Office Management or Administration: 4 years (Preferred)
• Customer Service & Sales experience: 2 year (Preferred)
• BSc/Ba in Business Management or relevant field; MSc/MA will be a plus
• Microsoft Office /MAC / Photoshop/ Illustrator /G-Suite/ Excel/ QuickBooks
• Experience with Shopify a plus
• Highly motivated, passion for women's safety & needs, fashion, fitness and results oriented
• Strong senses of accountability and consistently delivers on commitments
• Positive and energetic personality with problem solving capabilities
• Proven experience as business manager or relevant role
• Excellent organizational, leadership skills and skillfully juggle multiple tasks
• Outstanding communication, interpersonal abilities, engaging and team-oriented
• Thorough understanding of diverse business processes, strategy development, research methods and data analysis techniques
• Job Types: Part-time, Contract
• Schedule: 4 hour shift; Morning, Day shift (Nights ocassionally for events)
• Location: Hybrid (in Bronx), Work from home

Pay: $25.00 - $30.00 per hour

Expected hours: 10.0 – 20.0 per week

Benefits:

• Flexible schedule

Application Question(s):

• Do you have experience working with a women's organization?

Experience:

• Operations: 5 years (Required)

Work Location: Hybrid remote in Bronx, NY 10453

Salary : $25 - $30