What are the responsibilities and job description for the Assistant Manager position at I Love Sugar?
If you LOVE SUGAR, have exceptional leadership qualities, possess a strong work ethic, positive attitude and LOVE providing customers with great service, apply today to join the Sweetest Team on Earth!
I LOVE SUGAR is now hiring for a Full-time Assistant Manager in our Panama City Beach, Florida location.
Function: Management
Reports to: Upper Management
Overall Job Function: Assists with overseeing Sales Associates, partners with upper management, and optimizes the store's success by providing our customers with the greatest customer experience.
Job Responsibilities include, but not limited to:
Job Knowledge
- Assist in supervising team in working with products, including processing, stocking, replenishing, rotating, displaying and merchandising per I LOVE SUGAR guidelines.
- Run POS register, report and handle all required transactions, issue receipts and pack merchandise.
- Receive, open and unpack merchandise shipments.
Customer Service
- Provide excellent customer service according to I LOVE SUGAR standards.
- Answer phones courteously and promptly.
- Assist with escalated customer inquiries and concerns where applicable
Efficiency
- Execute reductions, price changes, and cash register routines.
- Utilize established I LOVE SUGAR policies and procedures to assist in asset protection and safety for the store and partner with upper management as needed.
Team Player
- Work effectively with team members and management to ensure the selling floor, cash point, fitting rooms and stockroom are clean and well maintained per I LOVE SUGAR store standards.
- Adhere to I LOVE SUGAR values and internal standards policies and procedures contained in the company Employee Handbook.
Minimum Candidate Qualifications:
- High School graduate or equivalent preferred
- 2 years of experience in a management role, retail industry preferred
- Prior experience leading a team of at least 10 employees
- Ability to lift up to 50 pounds
- Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items for a short distance
- Ability to climb a ladder and use a step stool
Competencies:
- Excellent customer service skills
- Able to delegate tasks and projects, and supervise a team
- Ability and willingness to run a cash register
- Good communication and organizational skills
- Ability to multitask in a fast-paced environment
- Ability to take initiative to complete tasks and solve problems
- Ability to meet deadlines
- Ability to manage time and prioritize
- Must be able to work a flexible work schedule including nights and weekends
Job Status: Nonexempt, Hourly
We offer competitive pay rates, health care benefits, paid time off, an amazing employee discount program for cell phone plans, gym memberships, travel, and more!
If this sounds like you, please apply here and let’s grow together!
About I LOVE SUGAR
Much more than a candy store. I LOVE SUGAR takes the candy we all LOVE and delivers a magical and breathtaking experience.
A state-of-the-art design including patented custom fixtures and attention to extreme detail, is what we believe makes shoppers often refer to I LOVE SUGAR as the Apple store of candy .
A 55' mega candy wall, Candy Mosaics and other Art completely made out of candy are all found throughout the space which creates a candy museum-like experience. We make candy heART.
Combine that with every type of candy imaginable, mix it with love and an iconic brand, I LOVE SUGAR was born.
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 2 years (Preferred)
- Retail Store Managers: 2 years (Preferred)
Work Location: In person
Salary : $17