Occupational Therapy Coordinator - Twin Cities Orthopedics

The Occupational Therapy (OT) Coordinator serves as the primary liaison between therapists, physician care teams, and clinic staff to ensure efficient patient care and exceptional service. This role combines administrative support, scheduling, patient communication, and operational coordination for the Occupational Therapy department. The OT Coordinator assists with patient care processes, patient scheduling, supply ordering, and departmental projects to support growth and quality outcomes.

Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.

This is a full-time position working Monday-Friday between 7:00am-5:00pm out of our Burnsville, Eagan, and Edina locations.

Essential Job Functions:

• Schedule and manage patient therapy appointments accurately and on time.
• Maintain and update therapist schedules to ensure clinics are properly staffed.
• Communicate promptly with patients, families, and providers about appointments and care details.
• Verify insurance information and obtain referrals and authorizations as needed.
• Coordinate and organize patient records and related documentation.
• Monitor and manage departmental worklists to ensure timely follow-up on tasks.
• Assist in the quarterly inventory process.
• Order and maintain therapy supplies and equipment function for therapy clinic readiness.
• Assist with onboarding/educating new staff and supporting clinic openings.
• Travel between clinics as needed to provide operational support.

Education and Experience:

• High School diploma/GED required; Associate degree or higher preferred
• 1-2 years of Customer service experience required; administrative or medical office experience preferred
• Knowledge of medical terminology strongly preferred
• Proficiency with Microsoft Office products.
• Familiarity with health plan requirements and networks.

Benefits & Compensation: 

• Actual starting pay will vary based on education, skills, and experience. 
• We offer a comprehensive benefits package - to learn more click here.
  • Employees working 30 hours per week (60 hours per pay period) are eligible for our Medical (w/Maternity Bundle), Dental & Vision plans, as well as Tuition Reimbursement.
  • All employees, regardless of hours, are eligible for 401(k) w/ Profit Sharing, Employee Assistance Program, Lifetime Fitness Subsidy, Car Rental discounts, Home, Auto, & Pet insurance savings programs & more.

Working Conditions:

• Ability to sit for extended periods (up to 8 or more hours per day).
• Frequent use of hands and fingers for typing, writing, and handling documents.
• Occasional standing, walking, bending, or reaching within the office environment.
• Ability to lift and carry office supplies or files weighing up to 20 pounds.
• Visual acuity to read electronic and paper documents.
• Auditory ability to participate in phone or video calls clearly.
• Manual dexterity to operate standard office equipment (e.g., computer, phone, printer).

Setting:

• Clinic

Essential Requirements: 

Ability to: 

• Comply with company policies, procedures, practices, and business ethics guidelines. 
• Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.) 
• Demonstrate prompt and reliable attendance. 
• Work at an efficient and productive pace, handle interruptions appropriately, and meet deadlines. Prioritize workload effectively.
• Communicate respectfully and professionally in face-to-face, phone and email interactions. Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions.  

Notes 

• Revo/ i-Health is an Equal Opportunity Employer. We are committed to fostering an inclusive and accessible workplace. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. Applicants or employees who wish to request an accommodation may do so by emailing HR@RevoHealth.com. For more information, please review the Know Your Rights notice from the U.S. Equal Employment Opportunity Commission.
• We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: https://www.e-verify.gov/employees/employee-rights-and-responsibilities
• Please note: This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not an exhaustive list of all duties, responsibilities, and qualifications required. Revo/ i-Health reserves the right to modify job duties or descriptions at any time, with or without notice, in accordance with applicable laws.

Salary : $20 - $30