Clinical Assistant - Colon & Rectal Surgery Associates - Edina

The Clinical Assistant is responsible for providing patient care to patients by assisting with diagnostic tests, procedures and treatments ordered by the physician. This is a full-time position, working between 8:30am - 5:00pm, Monday-Friday.

There is a $2,000 sign on bonus offered for this position, $500 to be paid after 3 months of employment, $500 to be paid after 6 months of employment and $1,000 to be paid at one year of employment. Should you leave the organization for any reason within 12 months of your start date, you will be required to repay the bonus in full. Internal candidates will not receive this bonus.

Colon & Rectal Surgery Associates is an operating division of Infinite Health Collaborative (i-Health).

Essential Functions:

• Escorts the patient to the room, obtain vitals and document patient history
• Prepares room as needed for specified visit type
• Assist providers with pre/post op appointments and procedures
• Hands out patient education pamphlets as requested
• Processes referrals by giving information to the patient for scheduling
• Schedule clinic visits and colonoscopies in person as well as over the phone
• Assists patient with completing informed consent forms prior to the provider performing the procedure(s) and send to Medical Records
• Answer phone calls; take medical messages and route appropriately
• Retrieves calls regarding patient health problems, documents and routes calls
• Calls in new prescriptions and refills to the pharmacy after provider has reviewed and approved
• Any and all other duties as assigned

Education and Experience Requirements:

• High School diploma/GED or equivalent
• Diploma or equivalent as a Medical Assistant, Military Medic, Certified Nursing Assistant, or Direct Support Professional Certifications preferred but not required
• 1-2 years of recent medical clinic experience preferred
• Superior communication skills, detail oriented, and excellent direct patient care

Essential Requirements:

Ability to:

• Comply with company policies, procedures, practices and business ethics guidelines.
• Complete job required training.
• Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
• Demonstrate prompt and reliable attendance
• Work in the clinic, office or surgery center during business hours 
• Travel independently throughout the clinic, office or surgery center (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required
• Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines
• Communicate and interact in a respectful and professional manner
• Prioritize workload while being flexible to meet the expectations of the daily operations
• Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
• Understand and execute a variety of instructions
• Effectively operate equipment and communicate on and operate the phone system
• Work independently with minimal supervision
• Travel to other work locations, if required

Performance Expectations – i-Health’s Core Values:

• Integrity - Do the right thing and take responsibility for what you do and say
• Service  - Consistently contribute to deliver an exceptional experience
• Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations
• Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness
• Teamwork - Be a part of the whole; support each other positively

Environmental Conditions:

• Clinic/office/surgery center setting

Notes

• Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
• This position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.