Patient Coordinator

Patient Experience & Front Office ProfessionalFull-Time | Integrated Health & Wellness Clinic

We are looking for an experienced, professional, outgoing, and highly capable individual to join our growing integrated health clinic.

This is not an entry-level position and it is not a “just another job.” We are looking for someone who understands how to own a position, take initiative, anticipate needs, solve problems, communicate confidently, and contribute to the long-term success of a team.

The right person is mature, organized, personable, energetic, and comfortable working in a fast-moving, people-focused environment. You should enjoy interacting with patients, building relationships, and making sure every person who walks through our doors feels welcomed, valued, and well cared for.

WHAT YOU'LL DO

You will be an important part of the patient experience and the day-to-day operation of our clinic. Responsibilities include:

• Creating a welcoming, professional experience for every patient
• Managing patient scheduling, appointments, and communications
• Handling patient records and administrative responsibilities with accuracy and discretion
• Communicating confidently with patients in person, by phone, and electronically
• Helping patients understand their appointments, care process, and next steps
• Anticipating problems before they become problems
• Keeping the front office organized, efficient, and moving
• Working closely with doctors and the rest of the team to keep patient care running smoothly
• Following established systems while also identifying opportunities to improve them
• Helping create an exceptional patient experience from the first phone call through ongoing care
• Contributing ideas, energy, and initiative to help move the clinic forward

WHO WE ARE LOOKING FOR

We're looking for someone who has life and professional experience and knows how to operate in a busy environment.

You are likely someone who:

• Has several years of professional experience in a customer-facing, administrative, healthcare, hospitality, sales, or similar role
• Is polished, confident, personable, and professional
• Naturally connects with people and genuinely enjoys helping others
• Can manage multiple priorities without becoming overwhelmed
• Has excellent communication and organizational skills
• Pays attention to details without losing sight of the big picture
• Takes ownership rather than waiting to be told what to do
• Is dependable and understands the importance of consistency
• Can think independently and make good decisions
• Is comfortable learning new systems and technology
• Works well with a team but doesn't need constant supervision
• Brings positive energy to work every day
• Is looking for a long-term position with a company and team they can grow with

THE PERSONALITY MATTERS

Our clinic moves quickly, and our patients expect a high level of service.

You should be the type of person who can walk into a busy morning, look around, figure out what needs to happen, and make it happen.

You should enjoy people.

You should be comfortable having conversations.

You should be able to handle a challenging situation professionally.

And you should care about doing things well—not simply doing enough to get through the day.

We are a team of caring professionals who genuinely want to make a difference in people's lives. We are looking for someone who will raise the level of the entire team, not simply fill a chair.

EXPERIENCE

Healthcare experience is a plus, but it is not the only background we value.

We are interested in people with strong professional experience in areas such as:

Healthcare Medical/Chiropractic Hospitality Customer Experience Executive/Administrative Support Sales Membership Organizations Service Businesses Other High-Touch, People-Facing Environments

What matters most is that you have demonstrated the maturity, judgment, communication skills, work ethic, and professionalism to succeed in a fast-paced environment.

SCHEDULE

This is a full-time, Monday–Friday position, approximately 35–40 hours per week.

Our clinic operates between 7:00 AM and 7:00 PM, with shifts including:

• 7:00 AM–2:00 PM
• 9:00 AM–6:00 PM
• 12:00 PM–7:30 PM

No weekends. No late-night shifts. No major holidays.

WHAT WE OFFER

We believe in taking care of the people who take care of our patients.

Benefits include:

• Starting pay from $20/hour, based on experience
• 401(k) with 3% employer contribution
• Health insurance Stipend
• Paid time off
• Paid holidays
• Employee discount
• No-cost care for yourself and your immediate family
• Discounted care for extended family
• Bonus opportunities
• A professional, positive, team-oriented work environment
• Opportunities to grow with an established and expanding organization

THIS IS A LONG-TERM OPPORTUNITY

We're not looking for someone who is simply searching for their next job.

We're looking for someone who wants to become part of our team, develop professionally, build relationships with our patients, and grow with the organization over the long term.

If you're an experienced professional who enjoys people, thrives in a fast-paced environment, takes pride in your work, and wants to be part of a team that genuinely makes a difference, we'd like to meet you.

If you're looking for a career home—not just another job—we'd love to hear from you.

Apply today.

Pay: $20.00 per hour

Expected hours: No more than 35.0 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Retirement plan

Work Location: In person