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Commercial Fire / Intrusion Alarm Service Technician

I.C.E Contractors
Nashville, TN Full Time
POSTED ON 11/21/2025 CLOSED ON 12/22/2025

What are the responsibilities and job description for the Commercial Fire / Intrusion Alarm Service Technician position at I.C.E Contractors?

Established in 2004, I.C.E. Contractors, Inc. is one of the leading Industrial and Commercial Electrical and Low-Voltage contractors in the Southeast and is dedicated to providing exceptional electrical and low-voltage services to our clients. With offices in Alabama, Florida, and South Carolina, we're only growing from here and we want you to be a part of it!

What are we looking for?

We are seeking a CCTV/Alarm Service Technician to join our National Accounts team. The CCTV/Alarm Service Technician will be responsible for the installation, upgrading, service and maintenance of CCTV and fire and burglar alarm systems at various regional commercial retail locations across the Southern United States with several other regional locations likely. We seek self-motivated, and reliable technicians who are willing to travel and who are eager and willing to learn and grow.

The Responsibilities

  • Upgrading, troubleshooting, and maintenance of various CCTV and Fire/Burg Alarm Systems.
  • Pulling, identifying and terminating various cables including, but not limited to, coaxial, cat5 and cat 6 cable.
  • Be able to work independently without direct supervision and be able to effectively communicate to management regarding the progress of service tickets.
  • Demonstrated ability to safely use various types of man lifts and hand/power tools as well as being able to work from ladders, scaffolds or at heights above 25 feet.
  • Must have excellent communication skills, verbal and written, as well as being attentive to detail.
  • Maintain a professional appearance and conduct at all times while representing I.C.E. Contractors.
  • Will be responsible for service within a specified area or region based on location. Some travel over longer distances will be required as work warrants.

The Requirements

  • Minimum of 3 years of Fire Alarm experience in a large commercial/retail setting. Service experience in a large commercial/retail setting is preferred. CCTV experience is a plus. 
  • Previous troubleshooting experience with Bosch Fire/Burg Panels and Bosch, Axis IP Cameras is preferred. Previous experience with Walmart systems is a plus.
  • Valid driver's license with a clean driving record for the last 3 years.
  • Able to operate different types of aerial man lifts is required.
  • State Alarm License or Certification is required for states who require individual technician licensing. Must be able to obtain necessary licenses within 30 days of employment.
  • NICET Level 2 or ESA CAT 1 or greater is preferred as a nationally recognized certification.

 

Other Information

  • Job Type: Full-Time
  • Shift: Day Shift
  • Where: Various locations across the Southeastern United States
  • Salary/wages are based on experience. Salary Range: $30.00 - $38.00 per hour

Why our employees love working for I.C.E. Contractors, Inc.

We offer a Great Benefits Package - Health, GAP Health Insurance, Dental, Vision, Short-Term Disability, Long-Term Disability, Company Paid Basic Life Insurance, Voluntary Life Insurance

Other benefits include Holiday Pay as well as Paid Time Off - Use it, cash it. We also offer a 401(k) program that the company matches up to 4%.

Here at I.C.E. Contractors there are numerous career advancement opportunities as you continue to grow in your position. We would love to offer you the opportunity to work for one of the best electrical & low-voltage contractors in the nation and the opportunity to truly make a difference in the community and the lives of those around us!

I.C.E. Contractors, Inc. is an Equal Employment Opportunity (EEO) employer committed to diversity, inclusion, and equal opportunity. We value qualifications and merit without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other protected characteristic. We comply with all applicable laws and provide reasonable accommodations for individuals with disabilities.

Salary : $28 - $38

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