Activation Specialist/ Customer Service

We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will assist with inquiries, resolve issues, marketing, sales and ensure customer satisfaction while representing our brand positively. This is a commission-only role designed for high-performers who thrive in a competitive environment. Weekly payouts, monthly bonuses, and quarterly incentives reward consistency, hustle, and championship-level execution. There is no cap on earnings—your work ethic determines your paycheck.

Top performers enjoy exclusive incentives, including:

• Weekly bonuses and profit-sharing
• All-expenses-paid trips and team retreats
• Awards and public recognition at company events
• Leadership development programs with clear promotion tracks
• Equity and long-term growth opportunities for top leaders

Duties

• Assist customers with product information, order status, and troubleshooting issues.
• Data entry for customers for lifeline services through ASSURANCE WIRELESS.
• Data entry for customers for SPECTRUM products and services.
• Maintain accurate records of customer interactions and transactions in our database.
• Collaborate with other departments to resolve complex customer issues effectively.
• Provide feedback on customer concerns to improve service quality and product offerings.
• Utilize Adobe Creative Suite for creating marketing materials as needed.
• Support content marketing initiatives by assisting in the development of promotional materials.
• Engage in digital marketing efforts by understanding market trends and customer preferences.
• Contribute to print advertising campaigns through effective copywriting and product management.
• Set up marketing material to advertise products to customers
• Acquire partnerships

Requirements

• Strong verbal and written communication skills with a focus on customer service excellence.
• Proficiency in Adobe Creative Suite is preferred; experience with HTML is a plus.
• Familiarity with digital marketing strategies and content marketing principles.
• Knowledge of market trends and the ability to analyze customer feedback for improvement.
• Previous experience in a customer service role is advantageous but not required.
• Ability to work collaboratively within a team environment while managing individual responsibilities.
• Strong problem-solving skills with attention to detail.

If you are passionate about delivering outstanding customer experiences and eager to contribute to our team's success, we encourage you to apply for this exciting opportunity!

Job Types: Full-time, Part-time

Pay: $765.67 - $1,222.00 per week

Expected hours: 30 per week

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Professional development assistance
• Referral program
• Vision insurance

People with a criminal record are encouraged to apply

Application Question(s):

• 1. When it comes to compensation, which structure do you believe aligns better with your goals and why ?(Choose one and provide a short explanation.)

Salary-Based Pay
“I prefer a consistent, predictable income with stable expectations and fixed responsibilities.”

Performance-Based Commission Pay
“I prefer earning based on my performance, effort, and productivity, with no cap on my income.”

2. Describe a time you were rewarded directly for your performance. How did it impact your motivation?

3. In a high-performance environment, how do you feel about being coached, tracked, and held accountable to daily/weekly results?

• I thrive with clear goals and accountability
• I prefer independence with little structure
• I’m open to both depending on the opportunity

Explain:

4. If selected, what excites you MOST about a performance-based position?

Experience:

• Sales/Marketing: 1 year (Preferred)

Work Location: Hybrid remote in Yuma, AZ 85364

Salary : $766 - $1,222