Quality System Specialist

National contract packaging company who lives and breathes a culture of daily innovation, excitement, sense of urgency and passion for being multiple steps above the rest is seeking a Quality System Specialist with at least 3 years’ experience in a similar industry.

Oversees the maintenance and implementation of Quality and Food Safety Programs. This position is customer facing and manages routine quality and food safety communication between PPG and their customers. The primary responsibility of this position is to ensure that customers’ expectations are communicated to PPG through appropriate documentation and training.

REPORTS TO:

Quality Supervisor

Essential accountabilities:

• Translate customer finished good specifications into internal working documents for production (start-up sheets, line documents, batch cards…).
• Communicate with customers to acquire missing documentation on new products.
• Own the management of change (MoC)process, which in includes taking customer changes and following our change process to inform departments.
• Ensures uniform product specifications, quality assurance methodologies, and statistical process control (SPC) run rules are up to date and in-use.
• Act as the back-up for the Quality Manager in the event of absence or vacancy.
• Aid in the management of claim programs as well as partnerships with agencies such as Kosher, Organic, Gluten-Free, and others.
• Collaborate with internal teams to ensure customers’ COA requirements are managed.
• Aid in the validation of processes, equipment, and operating procedures.
• Perform routine document and facility food safety and quality audits.
• Responsible for ensuring sanitation practices and policies are implemented and maintained in the facility.
• Maintain customer complaint log.
• Promote sharing of best practices across the organization
• Support problem solving and solution development relating to non-conformances with regard to specific food safety and quality areas.
• Liaise with other functions to drive continuous improvement.
• Other duties as assigned.

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Qualifications:

• SQF, HACCP, & PCQI certifications (preferred)
• Reliable, good attendance
• Organized & strong attention to detail
• Problem solving skills
• Microsoft Office experience
• Speak/Read/Write in English
• Bilingual in Spanish (preferred)
• Associate’s degree or equivalent experience

PHYSICAL JOB REQUIREMENTS:

The physical demands described here represent those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting of up to 50 lbs.
• A substantial amount of walking, sitting, standing, bending, stooping, and reaching

SAFETY:

• Adhere to company safety policies and procedures
• Wear required PPE (personal protective equipment) where needed
• Immediately report any unsafe conditions or other safety-related issues

WORK ENVIRONMENT:

While the work environment characteristics described here represent those an employee encounters while performing the essential functions of this job, they are in no way all-inclusive. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee regularly works on equipment on the production floor
• The employee often works at a desk or on other equipment.
• The noise level in the work environment is typically minimal.