What are the responsibilities and job description for the Operations Manager position at I-95/ I-40 Crossroads of America Economic Development Alliance, Inc.?
The I-95/I-40 Alliance seeks a highly organized professional to support organizational operations, marketing and communications, financial administration, and stakeholder engagement. Working closely with the President in service of the Alliance's Board of Directors and Member-Municipalities of Benson, Dunn, and Four Oaks, NC, the successful candidate will assist with day-to-day operations while supporting the Alliance’s mission of economic development, workforce readiness, infrastructure investment, and regional collaboration.
Primary Responsibilities
Manage and organize organizational communications and correspondence; maintaining corporate records, Board documents, meeting materials, and official files.
Provide substantial support for marketing, public outreach, and digital media activities.
Assist with accounting systems, financial records, and grant administration, reporting, and compliance documentation.
Assist with reports, presentations, executive communications, and stakeholder correspondence; coordinate meetings, events, and partner engagement activities.
Perform special projects and other duties assigned by the President.
Required Qualifications
Strong written and verbal communication skills. Excellent organizational skills, attention to detail, professional judgment, and discretion in handling confidential information.
Some experience with administrative management, recordkeeping, and office systems.
Familiarity with accounting and financial reporting processes.
Basic knowledge of local government operations and administrative procedures.
Proficiency with Microsoft Office suite, Google tools, and common business software platforms.
Preferred Qualifications
Leadership, management, or administrative experience within local government, economic development, nonprofit, or public-sector organizations, particularly in Johnston County, Harnett County, Benson, Dunn, Four Oaks, or surrounding communities.
Experience with governmental accounting, grants, appropriations, compliance reporting, or other public funding programs, including securing or administering grants.
Knowledge of local, state, or federal government procedures and policy development.
Experience preparing executive communications, Board materials, policy documents, or correspondence for public officials.
Established professional relationships with local or state officials, government staff, economic development organizations, or community stakeholders.
Experience or professional background in defense, advanced technology, government contracting, or related programs, industries, or governmental relations.
Experience with water and sewer infrastructure programs or funding, including familiarity with the N.C. Department of Environmental Quality, Golden LEAF Foundation, N.C. Department of Commerce Rural Infrastructure Authority, or similar infrastructure and funding partners.
Experience handling sensitive or confidential information, particularly in service to a public entity, board, or council.
Highly Preferred: Experience with digital marketing: website development, LinkedIn, Canva, graphic design, photo editing, copywriting.
Schedule and Location
Approximately 20 hours per week, with the regular schedule established in coordination with the President. A consistent schedule is preferred, for example: 9:00 AM–2:00 PM, Monday–Thursday.
Approximately 75% of regular working hours are expected to be performed in person at the Alliance’s Dunn or Four Oaks office locations.
Occasional attendance at evening meetings, community events, and off-site engagements may be required as part of the position.
Compensation and Benefits
Compensation is competitive and commensurate with experience and qualifications.
Required off-site travel is reimbursed at the applicable federal mileage rate.
Eligibility to participate in the Alliance’s employer-sponsored retirement plan is subject to the terms and eligibility requirements of the plan.
Application Instructions
Attach PDF versions of your cover letter, resume, and any relevant work samples in a single email addressed to info@i95i40alliance.com with the subject line: OM App – [initial of first name and full last name] (for example, OM App – J. Doe)
Equal Employment Opportunity: The Alliance is an equal opportunity employer and considers qualified applicants without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, or any other status protected by applicable law. Reasonable accommodations will be provided to qualified applicants and employees as required by applicable law.