What are the responsibilities and job description for the Bilingual Office Assistant / Sales Support – Car Dealership position at HYW Motors LLC?
Job Description:
We are looking for a fully bilingual (English/Spanish) Office Assistant to support daily operations at our used car dealership. This is a full-time position that begins with administrative and customer service responsibilities, with the opportunity to grow into a more sales-focused role after training. The ideal candidate is detail-oriented, proactive, and comfortable multitasking in a fast-paced environment.
Responsibilities:
- Greet customers and assist with general inquiries (English & Spanish)
- Answer phone calls and follow up with leads
- Process and collect customer payments
- Make outbound calls for payment reminders/collections
- Schedule appointments and coordinate service/repairs
- Order parts and communicate with vendors
- Help maintain vehicle organization (moving cars as needed)
- Maintain records and paperwork accurately
- Transition into assisting with vehicle sales and customer support after training
Requirements:
- Fluent in both English and Spanish (required)
- Strong communication and customer service skills
- Basic computer skills (email, spreadsheets, CRM systems)
- Ability to multitask and stay organized
- Valid driver’s license (required for moving vehicles)
- Willingness to learn and take on sales responsibilities over time
- Sales or automotive experience is a plus, but not required
Preferred Qualities:
- Self-motivated and dependable
- Professional and friendly attitude
- Comfortable speaking with customers and building rapport
- Willing to grow into a sales-support role
Work Location: In person