Failure Analysis Engineer

@HYVE Solutions, missions to help customers, business partners, and employees achieve success through shared goals, strategies, resources and technology solutions.

Hyve Solutions is a leader in the data center solutions industry, designing, manufacturing, and delivering custom Server, Storage, and Networking Solutions to the world’s largest Cloud, Social Media, and Enterprise companies. We pride ourselves on collaboration, innovation and thought leadership. Our team consists of diverse, forward-thinking individuals who dare to challenge the status quo, while working with many of the world’s biggest customers. Hyve Solutions is a part of Synnex Corporation, a Fortune 500 company. Become part of a team that thrives on excellence in a fast changing, high-growth technology environment!

Hyve Solutions is looking for a detail-oriented, hands-on, results-driven individual with proven communication skills and a strong work ethic to work in a challenging, fast-paced, energetic environment.

Principal Duties And Responsibilities (Essential Functions)

• Work directly with top-name customers on deployment of new server hardware and firmware (BIOS, RAID, DMI, FRU).
• Develop and maintain excellent working relationships with customers, vendors, and internal teams in support of overall company objectives.
• Provide support to manufacturing and customer service teams, replicating and troubleshooting field-returned failures.
• Drive technical issues to closure by working with internal and field engineers to identify, track, root cause, and resolve issues.
• Perform PCBA-level troubleshooting and component-level FAto identify root causes of hardware failures.
• Use diagnostic equipment including oscilloscopes, logic analyzers, multimeters, thermal imaging cameras, X-ray, and others.
• Interpret and analyze schematics, Gerber files, and PCBA layout documentation to trace power rails, signal paths, and interconnects.
• Troubleshot power delivery issues, signal integrity problems, and component defects on x86 server systems.
  
  
  

Education And Work Experience

• BS in Mechanical, Electrical, Computer Engineering, Computer Science, or equivalent industry experience (3 years).
  
  
  

Knowledge, Skills And Abilities

• Deep knowledge of server component architecture and design (motherboards, CPUs, RAM, hard drives, heat sinks, fans).
• Working knowledge of power-related components (power supplies, PDUs, VRMs) and control interfaces (PMBus, IPMI).
• Strong experience in PCBA-level troubleshooting, FA at the component level, and reading schematics & PCBA layout files.
• Ability to troubleshoot x86-based systems, diagnosing hardware and software issues.
• Proficiency in Python scripting and Linux OS administration (RedHat, SuSE, Debian).
• Excellent written and verbal communication skills.
• Attention to detail, strong process orientation, and organizational skills.
• Self-starter, highly motivated, and comfortable in afast-moving, small-team environment.
  
  
  

Job Complexity and Supervision

• Works on problems of moderate scope.
• Exercises judgment within defined procedures and practices to determine appropriate action.
• Builds productive internal/external working relationships.
• Comfortable in a fast-moving business and team environment
• Excellent communication skills—written and verbal.
• Attention to detail and process.
• Self-starter and highly motivated
  
  
  

PHYsical Demands

• Extensive use of computer equipment, and frequent telephone activity.
• Periods of extended sitting, walking, and standing are required.
• Activities such as bending and occasionally lifting up to 40 pounds.
• Employee must be physically capable of completing and satisfying all training requirements as stipulated by Company policy.
  
  
  

@ HYVE Solutions, we believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion make us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.