What are the responsibilities and job description for the Automotive Service Consultant position at HyundaiCareers.com?
Overall Summary
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
1-3 years
Additional Information
At Dosanjh Family Automotive Group, we are committed to an environment where the customer is always treated with respect and dignity. Our associates are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today!
Benefits
Medical & Dental Insurance
Vision Discount Program
401K Plan
Paid time off and vacation
Life insurance w/AD&D Feature
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Employee Assistance Program
Health Reimbursement Account
Discounts on products and services
Above average industry pay
Technician Specific Benefits
Relocation assistance available for qualified candidates
State-of-the-art facility with cutting edge technology
Shop equipped with the newest technology and equipment
Uniforms provided
Discounts on products and services
Work environment OSHA certified to current Air Quality Standards
Highly productive shop
Career advancement opportunities, promote from within
ASE and state inspection certification reimbursement and all training expenses paid to further your career
Paid continued education, on-going manufacturer hands on and web based training
Clean and professional work environment
Most manufacturer special tools provided
Apprenticeship program
Competitive wages
The Technician Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $33.00 and $45.00 per hour.
Responsibilities
Perform work specified on the repair order with efficiency and in accordance with dealership.
Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment.
Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs.
Execute repairs under warranty to manufacturer specifications.
Qualifications
2 years of Service Technician experience preferred
High school diploma or equivalent, ASE Certification required
B level qualifications, including Diagnostic, Electrical and Engine Repair
Dexterity, requiring a steady hand, excellent hand-eye coordination
Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment
Excellent customer service skills and basic computer competencies
Positive, friendly attitude, along with an eagerness to improve
Enjoy working in a dynamic environment
Teammate with ability to collaborate with others effectively
Ability to learn new technology, repair and service procedures and specifications
Valid driver's license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Employment Position: Full Time
Salary: $65,000.00 - $95,000.00 Yearly
Salary is not negotiable.
Zip Code: 94538
Salary : $65,000 - $95,000