Director, General Administration (Joliet, IL

Director, General Administration (Joliet, IL)

At Hyundai Translead, we believe the future of our organization lies within the hearts and capabilities of our team members. We respect diversity and will continuously stive to be a respected global corporate citizen.

Heavily invested in R&D and engineering, we also recognize that our customers require much more than just our state-of-the-art trailer solutions. Hyundai Translead is committed to delivering innovation beyond the product to positively impact the trailer owning lifecycle.

The Director of General Administration for our new manufacturing facility in Joliet will initially be employed by Hyundai Translead's corporate office and will be remote from the State of Illinois to support the launch of the Company’s new manufacturing facility before transitioning to full time, onsite once the facility is operational.

Pay Range: $112,540 - 135,065 annually

Exciting benefits await at our company:

• Medical, Dental, and Vision coverage with 100% Company Paid Premiums
• 401K plan with 4% Employer Matching
• Flexible Spending Accounts for added financial flexibility
• Grocery Allowance to support your well-being
• Pet Insurance for your furry companions

Join us and enjoy these fantastic perks!

Job Summary

The Manager, General Administration provides operational leadership for general administrative services that enable safe, compliant, and efficient business operations. The role ensures consistent delivery of business support services, oversees service providers such as security, janitorial, and building management, supports property and facilities-adjacent administration, and provides personnel supervision for assigned staff and/or coordination of vendor personnel where applicable. The position partners with cross-functional stakeholders to maintain service levels, manage vendor performance, resolve operational issues, and implement standards that support organizational continuity and employee experience.

Essential Functions

• Deliver reliable business support services that keep facilities and day-to-day administrative operations running effectively
• Oversee and coordinate service providers (including security, janitorial, and building management) to ensure contracted services meet defined expectations and service levels
• Support property and facilities-adjacent administration (e.g., space coordination, workplace services coordination, access/badging coordination where applicable) and ensure issues are triaged and escalated appropriately
• Implement and maintain procedures for general administration services, ensuring alignment with internal policies and site requirements
• Partner with internal stakeholders (Operations, HR, EHS, Finance, IT, Site Leadership) to prioritize needs, communicate service impacts, and coordinate solutions
• Track service performance (quality, timeliness, responsiveness), address recurring issues, and drive practical improvements to administrative workflows
• Ensure appropriate documentation, invoice routing/approvals (as assigned), and recordkeeping for administrative services and vendor interactions
• Promote a service-oriented culture focused on responsiveness, professionalism, safety, and problem resolution
• Own and direct operational plans for a general administration department that may include multiple teams led by managers/supervisors; ensure scalable business support services
• Execute functional strategy established by senior leadership; establish short- to mid-term (1–3 year) operational plans for administrative services and property support
• Lead complex, cross-department service transformations (vendor consolidations, service model redesign, major facility support changes) requiring extensive investigation and analysis
• Communicate with executive leadership on matters of significant importance; influence decisions regarding service standards, resourcing, and risk mitigation
• Build workforce/staffing plans; ensure leadership coverage, succession planning, and capability development across teams; oversee strategic vendor portfolio governance
• Other duties as assigned

Minimum Education and Experience Requirements

• Bachelor’s degree required; advanced degree desirable, or equivalent experience
• 12 years of relevant experience, including leadership of multiple teams and/or managers; demonstrated ownership of operational plans/strategies with short- to mid-term impact (1–3 years)
• Ability to lead complex, undefined issues requiring extensive analysis
• Capability to influence executive leadership and oversee department-wide vendor governance

Preferred Education and Experience Requirements

• Experience developing department-wide operating plans and service strategies (1–3 year horizon), including staffing models and governance cadences
• Track record influencing senior leaders to adopt new service standards, funding approaches, or risk mitigations
• Experience overseeing multiple vendor portfolios supporting property and workplace services

Language Requirement

• None

Travel Requirements

• UP to 20%

T

he physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Hyundai Translead is an Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you require accommodation to complete Hyundai Translead's employment application, please reach out to HR@hyundaitranslead.com.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position they are hired for.