What are the responsibilities and job description for the Automotive Service Director - Experience Required position at Hyundai of Mobile?
7680 Airport Boulevard, Mobile, AL 36608
Automotive Service Director
Competitive Pay Plan Great Benefits!
Proven Experience in Automotive Service Management is Required
Hyundai of Mobile is a highâ€'volume, customerâ€'focused dealership serving the Gulf Coast with a strong reputation for integrity, performance, and community commitment. We are seeking an Automotive Service Director who is passionate about delivering exceptional service and leading a team to success. If you have a strong background in automotive service management and are committed to customer satisfaction, this opportunity is for you.
Why Join Our Team:
- Hyundai of Mobile is part of a respected, growth-oriented dealership group that values its people as much as its customers.
- We prioritize customer satisfaction above all, ensuring every visit is memorable for all the right reasons.
- When you join our leadership team, you gain the support, resources, and stability needed to succeed.
We offer best-in-class industry benefits:
- Competitive pay plan!
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Vehicle Purchase Discounts
- Employee Discounts on Parts and Service Repairs
- Aggressive Employee Referral Program with Bonus Opportunities
What You’ll Do:
- Oversee the service department's operations, including scheduling, staffing, and workflow management.
- Ensure high levels of customer satisfaction by addressing customer concerns and implementing service improvements.
- Develop and implement service department goals and objectives.
- Monitor service department performance metrics and take corrective action as necessary.
- Train, mentor, and develop service staff to achieve their potential.
- Maintain compliance with safety and environmental regulations.
- Collaborate with other departments to enhance the overall customer experience.
What You’ll Bring:
Proven experience in automotive service management.- Strong leadership and team-building skills.
- Excellent communication and interpersonal skills.
- Ability to analyze data and make informed decisions.
- Knowledge of Hyundai vehicles and service processes preferred
- Experience with DMS systems (CDK, Reynolds, etc.)
- ASE certification preferred
- Please upload your resume. Completing the online assessment will grant you priority consideration!
- Must be authorized to work in the U.S. without sponsorship and be a current resident.
- Pre-employment background checks are required, including MVR, and drug screening.
We are an Equal Opportunity Employer.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.