Warranty Technician - Shreveport Port Team

WARRANTY TECHNICIAN

COME BE A PART OF OUR EXCELLENT TEAM!

• High School Diploma Preferred, but NOT Required
• On-The-Job Training
• Medical, Dental, Vision Insurance
• 100% Company Paid Employee Life Insurance & Short-Term Disability
• 14 paid Company Holidays
• 80 Hours of Vacation; 40 Hours of Sick
• 401K w/ GENEROUS Match
• Eligible Tuition Reimbursement
• Eligible for Auto Allowance of $125 per Month
• Weekly Perfect Attendance Award
• Years of Service Awards, Employee Assistance Program, Frequent Employee Appreciation Events & More!!

About Hyundai GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

Summary

The Warranty Technician position will be responsible for managing PUP (Product Update Program) recall notices using our advanced GDS (Global Distribution System) tablet. Additionally, this position will be responsible for examining various systems within a vehicle to diagnose and repair issues. This entails running computerized diagnostic tests to help identify components that might be malfunctioning, interpreting Port Service Bulletins, performing mechanical inspections, running system diagnostics, and replacing/repairing defective components as instructed.

Responsibilities

• Perform Port Upgrade Programs (Service Campaigns)
• Makes minor repairs to engines, chassis and appurtenances of mechanical equipment.
• Make minor repairs, adjustments or replacement of parts. Performs minor servicing and maintenance work.
• Test electronic computer components in automobiles to ensure proper operation
• Review port upgrade program instructions prior to vehicle evaluation
• Perform vehicle testing in preparation for adjustment
• Perform Port Upgrade Programs, official service campaigns
• Testing, examination, adjusting, servicing and repairs of autos as required by KMA and HMA.
• Collaborating with the Operations department to prioritize service for aging vehicles and potentially expediting services based on customer requirements
• Demonstrating proficiency in using vehicle mechanic tools, such as hand tools, impact guns/drills, and tire balance machines
• Ensuring knowledge and compliance with Personal Protective Equipment (PPE) requirements based on the specific tasks performed, including mechanical gloves, eye protection, and other necessary PPE depending on vehicle conditions
• Demonstrate proficiency in handling hazardous materials (Hazmat) such as oils and solvents, which are commonly used during vehicle maintenance. Adherence to proper disposal procedures will be guided through comprehensive on-site training

All other duties as assigned

Skills

• Ability to read and write and follow written and verbal instructions in English
• Ability to drive both automatic and straight shift vehicles
• Ability to diagnose defects in automotive equipment and to apply approved techniques in remedying defects.
• Mechanical knowledge Required
• Mechanical tool experience Required
• Hazmat experience Preferred

Education & Experience

• High School Diploma/G.E.D Required
• 2 years of experience in Automotive Repair and/or Vehicle Maintenance Required
• 4 - 7 years of experience in Automotive Repair, and/or Vehicle Maintenance Preferred
• Training in HazMat / Vehicle Maintenance Required
• Valid Driver's License Required

Physical Requirements

• Repetitive use of hand/grasping product, writing, and typing
• Lift up to 15lbs
• Carry up to 15lbs
• Stand/walk

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• All seasonal indoor & outdoor weather conditions
• Possibility of exposure to dust, fumes, gases, chemicals, etc.
• The position is based out of Shreveport, Louisiana at a plant manufacturing/warehousing environment.

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.