What are the responsibilities and job description for the Security Dispatch Operator position at Hyundai ENG America?
Job Overview
*The Job is set to start in early August, Please continue to apply if you are willing to wait*
Linkstar Solution is seeking a reliable and detail-oriented Security Dispatcher to join our Security Operations team. In this role, you will be responsible for monitoring CCTV systems, documenting security incidents, coordinating with on-site security officers, and maintaining accurate records to support a safe and secure environment.
This position is ideal for someone who remains calm under pressure, has excellent communication skills, and can effectively multitask in a fast-paced security operations center.
Responsibilities
- Monitor CCTV cameras and security systems continuously.
- Observe and report suspicious activity, safety concerns, or security threats.
- Dispatch security officers to incidents and communicate important information in real time.
- Create accurate incident reports, logs, and daily activity reports.
- Assist with investigations by reviewing surveillance footage and collecting relevant information.
- Maintain detailed records in accordance with company policies and procedures.
- Coordinate with supervisors, emergency responders, and other departments when necessary.
- Monitor alarms, access control systems, and other security equipment.
- Provide shift updates and ensure smooth communication during shift changes.
- Perform other security-related administrative duties as assigned.
Qualifications
- Previous experience in security, dispatch, surveillance, law enforcement, emergency communications, or a related field is preferred.
- Strong attention to detail and excellent observational skills.
- Comfortable using computers, CCTV software, and Microsoft Office applications.
- Ability to write clear, accurate incident reports.
- Strong verbal and written communication skills.
- Ability to remain calm and make sound decisions during emergency situations.
- Ability to work independently and as part of a team.
- High school diploma or GED required.
Preferred Qualifications
- Experience working in a Security Operations Center (SOC) or dispatch environment.
- Experience monitoring CCTV and access control systems.
- Knowledge of basic security procedures and emergency response protocols.
Physical Requirements
- Ability to sit for extended periods while monitoring surveillance systems.
- Ability to work on a computer for prolonged periods.
- Ability to respond quickly to emergency situations when necessary.
- Must be able to work weekends, holidays, and overtime as needed
Experience:
- Dispatching: 1 year (Required)
- Security: 2 years (Required)
Work Location: In person
Pay: From $18.00 per hour
Work Location: In person
Salary : $18