What are the responsibilities and job description for the CRO position at Hyro?
Grab your cape, become a SuperHyro!
Hyro, the leader in Responsible AI Agents for Healthcare, enables health systems to safely automate workflows and conversations across their most valuable platforms, services, and channels - including call centers, websites, SMS, mobile apps, and more. Hyro's clients, which include Intermountain Health, Baptist Health, and Hackensack Meridian Health, benefit from AI agents that are fully HIPAA-compliant, fast to deploy, easy to maintain, and simple to scale - generating better conversations, successful patient outcomes, and revenue-driving insights.
What Are We Looking For?
We are seeking an experienced, strategic, and execution-driven CRO to lead Sales, Customer Success, and Partnerships and drive Hyro’s next stage of hypergrowth. The CRO will focus heavily on scaling revenue, building a world-class enterprise sales engine, and expanding Hyro’s presence across the US healthcare market.
This CRO should have proven experience taking a SaaS company toward $100M ARR, with deep expertise in selling to health systems and delivering repeatable, predictable revenue performance. Reporting directly to the CEO and serving as a key executive team member, the CRO will align Sales, CS, Partnerships, and Revenue Operations to accelerate growth, retention, and expansion.
Responsibilities:
Hyro is an equal opportunity employer. We do not discriminate against any employee or job applicant on the basis of race, color, gender, national origin, age, religion, creed, disability or sex.
Applicants must be currently authorized to work in the United States on a full-time basis.
Hyro, the leader in Responsible AI Agents for Healthcare, enables health systems to safely automate workflows and conversations across their most valuable platforms, services, and channels - including call centers, websites, SMS, mobile apps, and more. Hyro's clients, which include Intermountain Health, Baptist Health, and Hackensack Meridian Health, benefit from AI agents that are fully HIPAA-compliant, fast to deploy, easy to maintain, and simple to scale - generating better conversations, successful patient outcomes, and revenue-driving insights.
What Are We Looking For?
We are seeking an experienced, strategic, and execution-driven CRO to lead Sales, Customer Success, and Partnerships and drive Hyro’s next stage of hypergrowth. The CRO will focus heavily on scaling revenue, building a world-class enterprise sales engine, and expanding Hyro’s presence across the US healthcare market.
This CRO should have proven experience taking a SaaS company toward $100M ARR, with deep expertise in selling to health systems and delivering repeatable, predictable revenue performance. Reporting directly to the CEO and serving as a key executive team member, the CRO will align Sales, CS, Partnerships, and Revenue Operations to accelerate growth, retention, and expansion.
Responsibilities:
- Lead and scale the Sales organization (Enterprise, Mid-Market, Sales Operations).
- Build a repeatable and predictable enterprise sales motion designed to rapidly scale toward $100M ARR.
- Direct and develop the Customer Success and Partnerships teams while maintaining a strong revenue focus across the full customer lifecycle.
- Own the revenue number - including pipeline development, quota design, forecasting discipline, and operational rigor.
- Foster a high-performing, accountable, and collaborative revenue culture.
- Drive healthcare enterprise growth with targeted strategies for large health systems, provider networks, and strategic partners.
- Partner closely with Product and Marketing to refine GTM strategies, pricing, and segmentation.
- Establish scalable revenue processes, KPIs, dashboards, and operating systems to support ongoing expansion.
- Serve as a trusted advisor to healthcare executives, representing Hyro in major accounts, conferences, and industry forums.
- Identify and lead expansion opportunities through upsell, cross-sell, and partner-driven motions.
- 10 years of experience in senior revenue leadership roles (sales, account management, customer success, or partnerships), including 5 years in VP-level or CRO-level positions leading sales teams and driving revenue growth.
- Proven track record of scaling B2B Enterprise SaaS companies, ideally helping grow to $100M ARR or beyond.
- Strong command of B2B Enterprise SaaS sales practices and methodologies, with the ability to build, refine, and operationalize best practices across sales functions.
- Outstanding communication and relationship-building skills, with the ability to engage and influence C-level executives and key stakeholders to drive adoption, expansion, and strategic partnerships.
- Strong operational and analytical capabilities, with the ability to implement data-driven strategies and track meaningful KPIs.
- Highly self-motivated and able to work independently, with a hands-on mindset suited for a fast-paced, scaling environment.
- Experience in healthcare technology or healthcare provider environments is a strong advantage.
- Background in AI, SaaS, and EHR systems is beneficial.
Hyro is an equal opportunity employer. We do not discriminate against any employee or job applicant on the basis of race, color, gender, national origin, age, religion, creed, disability or sex.
Applicants must be currently authorized to work in the United States on a full-time basis.