What are the responsibilities and job description for the Partnerships Manager position at Hyperbound?
We are hiring a Partnerships Manager to own our reseller and affiliate relationships post-sale. You will be responsible for jumping on calls with our reseller partners and their clients, help keep their accounts happy, hunt for new potential partners, and strategize on Hyperbound’s partner motion. This is a high-ownership role where you will help shape the playbook for a new category and directly influence how Hyperbound grows.
Job Description
Job Description
- Own a book of business across current reseller and affiliate partner accounts
- Drive adoption of Hyperbound (Roleplays, Real Call Scoring, certifications, learning modules) while collaborating with our solutions engineers
- Support resellers to tie Hyperbound usage to their customer’s business outcomes
- Identify churn risks early and proactively solve adoption challenges
- Turn customer success stories into references and case studies that drive future sales
- You have 3 years of sales experience, partnerships experience, or experience in customer-facing role (AE, AM, or a similar hybrid role)
- You are comfortable being measured on revenue as well as customer success
- You know how to run QBRs that connect product usage to business outcomes
- You have consistently renewed and expanded your book, not just kept customers happy
- You thrive in fast-paced environments and want to build the playbook, not just follow one
- You have stayed in roles long enough to prove impact (1 year stints)
- You have excellent people skills, and are ready to travel frequently and look forward to building personal relationships with customers
- You’re excited to roll up your sleeves and work with a lean techstack, helping shape our systems as we grow
- We are the leader of a category that we invented
- We passed $1 million ARR in our first year. This year, we had multiple $1 million ARR months and are on track to 5x revenue
- Ownership over critical GTM function from day 1
- A fast, ambitious, highly talented team that values creativity, velocity, and results
- Joining at the perfect to time to have high ownership and high impact on the trajectory of the company
- This is not a remote role! 5x/week at our SF office.
Salary : $240,000 - $280,000